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Understanding consumer satisfaction with railway transportation service: An application of 7Ps marketing mix
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Understanding consumer satisfaction with railway transportation service: An application of 7Ps marketing mix (2019)Understanding consumer satisfaction with …Factors affecting state railway of Thailand (SRT) passenger train service use decision: A structural equation model (2023)Factors affecting state railw…The Phenomena of Local Public Transportation Service: A Case Oplet in Pontianak, Indonesia (2022)The Phenomena of Local Public…Influence of perceived quality on customer satisfaction in different stages of services (2021)Influence of perceived qualit…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)PLS-SEM: Indeed a Silver Bullet (2011)Brand equity, brand loyalty and the mediating role of customer satisfaction: evidence from medical cosmetics brands (2022)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Study on Motorists’ P&R Use Behavior in a River–Valley-Type City Considering the Moderating Effect of Terrain Spatial Perception (2024)Antecedents to Thai Consumer Insurance Policy Purchase Intention: A Structural Equation Model Analysis (2024)Factors Influencing Rail Service Passenger Loyalty Among Older Thai Adults (2025)The demand for public transport: The effects of fares, quality of service, income and car ownership (2006)Integration of standardization and customization: Impact on service quality, customer satisfaction, and loyalty (2016)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)
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  • 2023Factors affecting state railway of Thailand (SRT) passenger train service use decision: A structural equation model23 cited
  • 2021Influence of perceived quality on customer satisfaction in different stages of services21 cited
  • 2022The Phenomena of Local Public Transportation Service: A Case Oplet in Pontianak, Indonesia2 cited

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