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A suggested best practices for enhancing performance of soft skills with entry-level hospitality managers
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A suggested best practices for enhancing performance of soft skills with entry-level hospitality managers (2019)A suggested best practices for enhancing …Essential Hospitality Management Competencies: The Importance of Soft Skills (2013)Essential Hospitality Managem…An Exploratory Analysis of Soft Skill Competencies Needed for the Hospitality Industry (2013)An Exploratory Analysis of So…Industry's Expectations from Hospitality Schools: What has changed? (2012)Industry's Expectations from …Hospitality Students' Competencies: Are They Work Ready? (2011)Hospitality Students' Compete…Changing Competencies of Hospitality Leaders: A 25-Year review (2011)Changing Competencies of Hosp…Skills of an Effective Administrator (2009)Skills of an Effective Admini…Organizational Behavior (2008)Organizational BehaviorAn Analysis of Skills and Competencies of Full Service Hotel Technology Managers (2007)An Analysis of Skills and Com…Management Competencies: An Australian Assessment of Tourism and Hospitality Students (2003)Management Competencies: An A…Competency needs among managers from Spanish hotels and restaurants and their training demands (2003)Competency needs among manage…Comparison of present and future competencies required for club managers (2002)Comparison of present and fut…Hospitality-management Competencies (2000)Hospitality-management Compet…Food and Beverage Management Competencies: Educator, Industry, and Student Perspectives (1994)Food and Beverage Management …Competencies for Hotel Management: Industry Expectations of Education (1990)Competencies for Hotel Manage…Importance-Performance Analysis (1977)Importance-Performance Analys…Human Resource Strategies For Improving Leadership Skills Among Hospitality Graduates (2025)Human Resource Strategies For…Hard evidence on soft skills’ infusion in tourism and hospitality education: Current versus former students (2025)Hard evidence on soft skills’…Tourism vocational education: Relations of input and output (2024)Tourism vocational education:…The perceived values of professional certification to hospitality workers: A Value-Attitude-Behavior (VAB) model (2024)The perceived values of profe…Soft skills’ infusion in tourism curricula: scale development and validation (2024)Soft skills’ infusion in tour…Soft skills in the tourism industry of the future: a comparison between Italy and Spain (2024)Soft skills in the tourism in…Importancia de las habilidades blandas en la empresa turística. 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this work references cited by second hop

References

  • 1977Importance-Performance Analysis4,319 cited
  • 2009Skills of an Effective Administrator1,452 cited
  • 2008Organizational Behavior1,308 cited
  • 2000Hospitality-management Competencies282 cited
  • 2013Essential Hospitality Management Competencies: The Importance of Soft Skills227 cited
  • 1994Food and Beverage Management Competencies: Educator, Industry, and Student Perspectives150 cited
  • 1990Competencies for Hotel Management: Industry Expectations of Education133 cited
  • 2003Competency needs among managers from Spanish hotels and restaurants and their training demands109 cited
  • 2013An Exploratory Analysis of Soft Skill Competencies Needed for the Hospitality Industry87 cited
  • 2011Hospitality Students' Competencies: Are They Work Ready?85 cited
  • 2012Industry's Expectations from Hospitality Schools: What has changed?85 cited
  • 2011Changing Competencies of Hospitality Leaders: A 25-Year review75 cited
  • 2003Management Competencies: An Australian Assessment of Tourism and Hospitality Students74 cited
  • 2002Comparison of present and future competencies required for club managers43 cited
  • 2007An Analysis of Skills and Competencies of Full Service Hotel Technology Managers

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38 cited

Cited by

  • 2021Graduate employability and higher education’s contributions to human resource development in sport business before and after COVID-1961 cited
  • 2021Understanding the perceived satisfaction and revisiting intentions of lodgers in a restricted service scenario: evidence from the hotel industry in quarantine34 cited
  • 2023Delivering the European Skills Agenda: the importance of social skills for a sustainable tourism and hospitality industry23 cited
  • 2021IMPORTANCE OF SOFT SKILLS AND COMMUNICATION SKILLS IN TOURISM: VIEWPOINT FROM TOURISTS AND FUTURE TOURISM EMPLOYEES21 cited
  • 2021Wellness tourism competences for curriculum development: A Delphi study19 cited
  • 2021Starting a Career During a Global Pandemic: Telling Stories of Hospitality Management Graduates’ Decision Making16 cited
  • 2022Hotel workers’ perceptions on soft and hard skills in Porto, Portugal16 cited
  • 2024Tourism vocational education: Relations of input and output13 cited
  • 2022How Do Hospitality Workers Perceive Their Work Skills before and after the Lockdown Imposed by the COVID-19 Pandemic?8 cited
  • 2024Soft skills in the tourism industry of the future: a comparison between Italy and Spain6 cited
  • 2024Soft skills’ infusion in tourism curricula: scale development and validation4 cited
  • 2025Hard evidence on soft skills’ infusion in tourism and hospitality education: Current versus former students3 cited
  • 2024Importancia de las habilidades blandas en la empresa turística. Caso de directivos de la ciudad de Manizales Colombia2 cited
  • 2025Human Resource Strategies For Improving Leadership Skills Among Hospitality Graduates2 cited
  • 2024Habilidades sociales en los empleados del sector turístico: un análisis de la situación actual y la necesidad de desarrollo futuro1 cited
  • 2024The perceived values of professional certification to hospitality workers: A Value-Attitude-Behavior (VAB) model1 cited