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This chapter is based on an interview with Robert Kegan, the William and Miriam Meehan Professor in Adult Learning and Professional Development at the Harvard University Graduate School of Education. With Lisa Lahey, he is also the co-founder of Minds at Work, a consulting firm that helps individuals, teams, and organizations undergo learning and change. Dr Kegan is the author of numerous books, including The Evolving Self, In Over Our Heads, and (with Lisa Lahey) Immunity to Change. His work on development in adulthood is widely used in education, management, coaching, and organizational learning.Our motives to change or make improvements-what for shorthand purposes we might call goals-clearly arise out of the pinches and possibilities of daily experience. People find themselves running into certain problems in the context of their work or personal lives, or reaching for potentialities that remain just out of grasp. These are the immediate and fairly obvious motives that produce people’s coaching goals.
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