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A study of the sensitivity of "customer voice" in QFD analysis · Study

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ArticleA study of the sensitivity of "customer voice" in QFD analysis

Min Xie1998

OA

Articlediamond1998

A study of the sensitivity of "customer voice" in QFD analysis

Min Xie · T.N. Goh · H. Wang

31 citations·0/0 files stored·National University of Singapore

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Quality Function Deployment in Product Design Customer Service Quality and Loyalty Multi-Criteria Decision Making

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International Journal of Industrial Engineering : Theory Applications and Practice

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2010Integrating preference analysis and balanced scorecard to product planning house of quality 2012On integrating multiple type preferences into competitive analyses of customer requirements in product planning 2020Quality Function Deployment and Analytic Hierarchy Process: A literature review of their joint application 2009A quantitative methodology for acquiring engineering characteristics in PPHOQ 2005Determining customer‐oriented technical importance ratings: an evaluative study 2011Linking voice of customer to product development through quality function deployment (QFD)

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Year1998

Typearticle

Published1998-01-01

VenueNational University of Singapore

Languageen

Citations31

Files0 public / 0

ShelfQuality Function Deployment in Product Design

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openalex_workW2996432345

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