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Business Process Analysis and Academic Information System Audit of Helpdesk Application using Genetic Algorithms a Process Mining Approach

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References

2005Genetic Process Mining335 cited
2013Process mining in business process management: Concepts and challenges26 cited

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2023Advancing Process Audits With Process Mining: A Systematic Review of Trends, Challenges, and Opportunities15 cited
2024Analyzing the Quality of Academic Information Systems on System Success5 cited
2022Implementation of Quality Function Deployment (QFD) for Decision Making in Improving Integrated Academic Information System4 cited

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