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Antecedent and Business Process Management Non-Technical Capabilities in Social Media Implementation for Micro, Small and Medium Enterprises: A Conceptual Model
16 references·5 citing·53 second hop
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References

  • 2009Users of the world, unite! The challenges and opportunities of Social Media17,866 cited
  • 2006Small and medium-size enterprises: Access to finance as a growth constraint2,620 cited
  • 2007Business Process Management : Concepts, Languages, Architectures1,653 cited
  • 2011Understanding the determinants of cloud computing adoption1,181 cited
  • 2013Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM882 cited
  • 2013Introduction to the Special Issue —Social Media and Business Transformation: A Framework for Research785 cited
  • 2010Understanding e‐business adoption across industries in European countries639 cited
  • 2010Obstacles to the growth of new SMEs in South Africa: A principal component analysis approach629 cited
  • 2015Factors influencing the use of social media by SMEs and its performance outcomes536 cited
  • 2012A Review of Social Media and Implications for the Sales Process491 cited
  • 2012Modeling the adoption and use of social media by nonprofit organizations423 cited
  • 2018Social media adoption and its impact on firm performance: the case of the UAE377 cited
  • 2017Understanding the impact of social media usage among organizations357 cited
  • 2015Determinants of social media adoption by B2B organizations

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352 cited
  • 2013Understanding the determinants of electronic supply chain management system adoption: Using the technology–organization–environment framework344 cited
  • 2010Business impact of Web 2.0 technologies343 cited
  • Cited by

    • 2022Leadership for Quality 4.0 Improvement, Learning, and Innovation31 cited
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    • 2021TRANSFORMASI DIGITAL TECHNOLOGY-ORGANIZATION-ENVIRONMENT (TOE) DAN INOVASI DIFUSI E-BUSINESS UNTUK UMKM YANG BERKELANJUTAN: MODEL KONSEPTUAL16 cited
    • 2023HRIS Mediating Role the Relationship between TOE and Decision Making10 cited
    • 2022Growth of Youth-Owned Micro and Small Enterprises in Kigali City, Rwanda: What is the Role of Government Entrepreneurial Interventions?6 cited