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Abstract Semarang is a metropolitan city with population of 1.6 million. Due to heavy use of private vehicle, Semarang also experiences traffic congestion problems like other metropolitan cities. To deal with this problem, Government of Semarang provides public transportation, one of which is Bus Trans Semarang. Passengers of Bus Trans Semarang increase every year. In 2017, on average there was 287,738 passengers per month, the number increases to 301,678 passengers per month in 2018. Bus Trans Semarang route was also developed into seven corridors. The service has reached almost entire city of Semarang. Purpose of this research is to find out effectiveness of Bus Trans Semarang as a sustainable public transportation service which supports mobility of the people and a solution to solve congestion problems in the next few years. Results of this study suggest that Bus Trans Semarang reduces congestion problems.
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