THE EFFECT OF LEADERSHIP AND ORGANIZATION COMMITMENTS TO PERFORMANCE OF CONTRACT EMPLOYEES WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) AS A MEDIATION VARIABLE

Gusti Ayu Sukrisnawati · Anak Agung Putu Agung · I Nengah Sudja

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Leadership

Abstract

Extra role behavior or known as Organizational Citizenship Behavior (OCB) is very important to have because it also contributes positively to organizational performance. Contract employees are required to have good performance and be able to meet the hopes and desires of all parties, especially the community who have chosen and trusted a health care center. This study aims to examine the effect of leadership and organizational commitment on the performance of contract employees with extra role behavior as a mediating variable. This research was conducted at the Puskesmas Abiansemal I and II with a population of 79 people. All data obtained from questionnaire distribution is feasible to use and then analyzed using PLS (Partial Least Square). The results showed that leadership had no significant effect on the performance of contract employees with a correlation coefficient of 0.046, t-statistics 0.337 (t> 1.96). Organizational commitment has a significant effect on employee performance. Leadership has a significant effect on Organizational Citizenship Behavior (OCB). Organizational commitment has a significant effect on Organizational Citizenship Behavior (OCB). Organizational Citizenship Behavior (OCB) is able to fully mediate the indirect influence of leadership on employee performance. Organizational Citizenship Behavior (OCB) is also able to mediate the indirect effect of the effect of organizational commitment on performance. The results of this study can be applied in the Abiansemal I and II Puskesmas because with an increase in leadership, it can improve the Organizational Citizenship Behavior (OCB) of contract employees who will indirectly improve the performance of contract employees. As well as improving other things such as organizational commitment, OCB which will improve the performance of contract employees.

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