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Interval type-2 fuzzy multi-attribute decision-making approaches for evaluating the service quality of Chinese commercial banks
16 references·1 citing·50 second hopsampled
Interval type-2 fuzzy multi-attribute decision-making approaches for evaluating the service quality of Chinese commercial banks (2020)Interval type-2 fuzzy multi-attribute dec…Weighted picture fuzzy aggregation operators and their applications to multi-criteria decision-making problems (2019)Weighted picture fuzzy aggreg…Social network analysis-based consensus-supporting framework for large-scale group decision-making with incomplete interval type-2 fuzzy information (2019)Social network analysis-based…Multiple-Attribute Group Decision-Making Based on q-Rung Orthopair Fuzzy Power Maclaurin Symmetric Mean Operators (2018)Multiple-Attribute Group Deci…Linguistic intuitionistic fuzzy preference relations and their application to multi-criteria decision making (2018)Linguistic intuitionistic fuz…Picture fuzzy normalized projection-based VIKOR method for the risk evaluation of construction project (2017)Picture fuzzy normalized proj…An extended TODIM multi-criteria group decision making method for green supplier selection in interval type-2 fuzzy environment (2016)An extended TODIM multi-crite…Multi-attribute group decision making using combined ranking value under interval type-2 fuzzy environment (2014)Multi-attribute group decisio…Fuzzy Multiple Attributes Group Decision-Making Based on Ranking Interval Type-2 Fuzzy Sets and the TOPSIS Method (2014)Fuzzy Multiple Attributes Gro…Evaluating the Performance of Chinese Commercial Banks: A Comparative Analysis of Different Types of Banks (2014)Evaluating the Performance of…Multi-criteria decision making method based on possibility degree of interval type-2 fuzzy number (2012)Multi-criteria decision makin…Fuzzy multiple attributes group decision-making based on the ranking values and the arithmetic operations of interval type-2 fuzzy sets (2009)Fuzzy multiple attributes gro…Ranking irregularities when evaluating alternatives by using some ELECTRE methods (2006)Ranking irregularities when e…Measuring service quality of banks: Scale development and validation (2005)Measuring service quality of …Customer service quality and financial performance among Australian retail financial institutions (2002)Customer service quality and …k-order additive discrete fuzzy measures and their representation (1997)k-order additive discrete fuz…Fuzzy integral in multicriteria decision making (1995)Fuzzy integral in multicriter…Integrated hesitant fuzzy-based decision-making framework for evaluating sustainable and renewable energy (2023)Integrated hesitant fuzzy-bas…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Alternative measures of service quality: a review (2008)Developing e-service quality scales: A literature review (2010)Hospital healthcare service quality, patient satisfaction and loyalty (2018)A mathematical theory of evidence (1977)Subjective Probability and Expected Utility without Additivity (1989)Subjective probability and expected utility without additivity (2004)A review of methods for capacity identification in Choquet integral based multi-attribute utility theory (2007)A decade of application of the Choquet and Sugeno integrals in multi-criteria decision aid (2009)Some Hesitant Fuzzy Aggregation Operators with Their Application in Group Decision Making (2011)Multiple Attribute Decision Making: Methods and Applications (1981)The Analytic Hierarchy Process (1985)Multiple Criteria Decision Analysis: An Integrated Approach (2001)ELECTRE: A comprehensive literature review on methodologies and applications (2015)Generalised framework for multi-criteria method selection (2018)Are MCDA Methods Benchmarkable? A Comparative Study of TOPSIS, VIKOR, COPRAS, and PROMETHEE II Methods (2020)Fuzzy sets (1996)Extensions of the TOPSIS for group decision-making under fuzzy environment (2000)On multi-granular fuzzy linguistic modeling in group decision making problems: A systematic review and future trends (2014)A comprehensive review of multi criteria decision making approaches based on interval type-2 fuzzy sets (2015)Integration of fuzzy AHP and interval type-2 fuzzy DEMATEL: An application to human resource management (2015)Fuzzy sets (1965)Multiple criteria group decision-making for supplier selection based on COPRAS method with interval type-2 fuzzy sets (2014)An extended VIKOR method based on prospect theory for multiple attribute decision making under interval type-2 fuzzy environment (2015)An outranking approach for multi-criteria decision-making problems with interval-valued neutrosophic sets (2015)Utility Theory for Decision Making (1971)On ordered weighted averaging aggregation operators in multicriteria decisionmaking (1988)Combining grey relation and TOPSIS concepts for selecting an expatriate host country (2004)Choquet integrals of weighted intuitionistic fuzzy information (2009)Intuitionistic fuzzy Choquet integral operator for multi-criteria decision making☆ (2009)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future (2014)A consensus-based probabilistic linguistic gained and lost dominance score method (2018)Performance evaluation of green suppliers using entropy-TOPSIS-F (2018)The role of artificial intelligence in supply chain management: mapping the territory (2022)Intuitionistic fuzzy sets (1986)MULTIMOORA based MCDM model for site selection of car sharing station under picture fuzzy environment (2019)Group decision-making based on complex spherical fuzzy VIKOR approach (2021)Sensitivity analysis approaches in multi-criteria decision analysis: A systematic review (2023)Quantifier guided aggregation using OWA operators (1998)Induced ordered weighted averaging operators (1999)A trust-similarity analysis-based clustering method for large-scale group decision-making under a social network (2020)Social network community analysis based large-scale group decision making approach with incomplete fuzzy preference relations (2020)Consensus reaching with non-cooperative behavior management for personalized individual semantics-based social network group decision making (2021)Intuitionistic fuzzy Dombi aggregation operators and their application to multiple attribute decision-making (2019)Multiattribute group decision making based on neutrality aggregation operators of q-rung orthopair fuzzy sets (2019)FUZZY DECISION MAKING METHOD BASED ON COCOSO WITH CRITIC FOR FINANCIAL RISK EVALUATION (2020)
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References

  • 1997k-order additive discrete fuzzy measures and their representation993 cited
  • 1995Fuzzy integral in multicriteria decision making676 cited
  • 2006Ranking irregularities when evaluating alternatives by using some ELECTRE methods617 cited
  • 2016An extended TODIM multi-criteria group decision making method for green supplier selection in interval type-2 fuzzy environment606 cited
  • 2005Measuring service quality of banks: Scale development and validation426 cited
  • 2009Fuzzy multiple attributes group decision-making based on the ranking values and the arithmetic operations of interval type-2 fuzzy sets303 cited
  • 2017Picture fuzzy normalized projection-based VIKOR method for the risk evaluation of construction project268 cited
  • 2018Multiple-Attribute Group Decision-Making Based on q-Rung Orthopair Fuzzy Power Maclaurin Symmetric Mean Operators265 cited
  • 2012Multi-criteria decision making method based on possibility degree of interval type-2 fuzzy number188 cited
  • 2019Social network analysis-based consensus-supporting framework for large-scale group decision-making with incomplete interval type-2 fuzzy information187 cited
  • 2002Customer service quality and financial performance among Australian retail financial institutions141 cited
  • 2014Fuzzy Multiple Attributes Group Decision-Making Based on Ranking Interval Type-2 Fuzzy Sets and the TOPSIS Method130 cited
  • 2014Multi-attribute group decision making using combined ranking value under interval type-2 fuzzy environment

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128 cited
  • 2019Weighted picture fuzzy aggregation operators and their applications to multi-criteria decision-making problems125 cited
  • 2018Linguistic intuitionistic fuzzy preference relations and their application to multi-criteria decision making105 cited
  • 2014Evaluating the Performance of Chinese Commercial Banks: A Comparative Analysis of Different Types of Banks102 cited
  • Cited by

    • 2023Integrated hesitant fuzzy-based decision-making framework for evaluating sustainable and renewable energy41 cited