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Quantitative representation of perception and evaluation method for service quality in university library under 4-D space
1 references·5 citing·21 second hop
Quantitative representation of perception and evaluation method for service quality in university library under 4-D space (2019)Quantitative representation of perception…Service quality attributes and choice behaviour (1993)Service quality attributes an…When library cares: mining insights from LibQUAL+ to determine university students’ priorities (2024)When library cares: mining in…RETRACTED: Exploring the landscape of big data applications in librarianship: a bibliometric analysis of research trends and patterns (2024)RETRACTED: Exploring the land…Quantitative representation of school library service quality in Yogyakarta: evaluation using Libqual +Tm method (2023)Quantitative representation o…Assessment of Library Service Quality at University of The Bahamas Libraries (2023)Assessment of Library Service…Editorial (2022)EditorialA Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Determinants and consequences of employee displayed positive emotions (2001)SYSTRA‐SQ: a new measure of bank service quality (2002)The hierarchical structure of service quality: integration of technical and functional quality (2006)Value chain analysis of information services for visually impaired people: a case study of contemporary technological solutions (2020)Factor structure and psychometric properties of a Spanish version of LibQUAL+™ (2011)An analysis of service quality in academic libraries using LibQUAL scale (2012)The users' expectations of library service quality in the college libraries of Pakistan: a LibQUAL study (2023)Deciphering Library Experience of Rural Gen-Z Women: Insights from the LibQUAL Survey (2025)Changing the concept and measure of service quality in academic libraries (1996)LibQUAL in Ireland: Performance Assessment and Service Improvement in Irish University Libraries (2013)Non Use of Academic Library Services: A Literature Review (2016)Big data: A review (2013)The bibliometric analysis of scholarly production: How great is the impact? (2015)Data Science and Analytics: An Overview from Data-Driven Smart Computing, Decision-Making and Applications Perspective (2021)Reshaping the Digital Economy with Big Data: A Meta-Analysis of Trends and Technological Evolution (2025)The new library user in Sweden (2006)Using SEM-PLS to assess users satisfaction of library service quality: evidence from Malaysia (2018)Evaluating library service quality of University of Kashmir: a LibQUAL+ survey (2019)
this work references cited by second hop

References

  • 1993Service quality attributes and choice behaviour231 cited

Cited by

  • 2024RETRACTED: Exploring the landscape of big data applications in librarianship: a bibliometric analysis of research trends and patterns18 cited
  • 2024When library cares: mining insights from LibQUAL+ to determine university students’ priorities9 cited
  • 2023Quantitative representation of school library service quality in Yogyakarta: evaluation using Libqual +Tm method7 cited
  • 2022Editorial3 cited
  • 2023Assessment of Library Service Quality at University of The Bahamas Libraries1 cited

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