Co-Creating an Integrative Framework to Enhance the Museum Experience of Blind and Visually Impaired Visitors

Abstract

Millions of people with vision impairments worldwide still experience many barriers when visiting museum exhibitions, given the tenacious ocular centricity of these institutions and the lack of assistive technologies that promote multisensory exhibit design. It is urgent to give priority to issues related to the accessibility of those patrons in museums, as well as their social inclusion, considering that visual impairment is a diverse spectrum. This chapter aims to research blind and visually impaired visitors' experiences in these institutions and presents a proposal of an integrative framework, co-created based on semi-structured interviews conducted with 29 individuals from Portugal. It concluded that sensory, intellectual and physical access must be integrated into the pre-visit, on-site visit and post-visit phases of interaction with cultural institutions, in order to promote a sense of autonomy to visually impaired individuals.

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