The Application of Information Technology, Knowledge and Skill and The Impacts to Employee Performance

Abstract

The information technology products (IT products) usage in around Bandung city grows fast recently. The management and the owner of business collect high earnings from these products. It's caused by high demands especially from activities which using IT products. One of the reasons application of IT products is to improve product quality and shortening processing time. These reasons applied not only in manufacturing processes, but also applied in services jobs. The capability of using IT products like computers, the internet, smartphones and many application programs familiar to employees. This article shows the result of the effect of the application of IT products, skills, and knowledge to the performance of services employee around Bandung city. The 125 random samples data of services employees used in this research. The analysis of the effects of application of IT products, skills, and knowledge to performance of services employee using multiple linear regression model. The independent variables are IT products and skill and knowledge, the dependent variable is employee performance. The result shows that variables IT products, knowledge and skill gives a significant effect on employee performance. The equation constructed is Y=0,153X1 + 0,458X2 + 0,398X3 - 0,062.

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