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Control, camaraderie and resistance: Precarious work and organisation in hospitality
16 references·0 citing·35 second hop
Control, camaraderie and resistance: Precarious work and organisation in hospitality (2020)Control, camaraderie and resistance: Prec…Capital: A Critique of Political Economy (2020)Capital: A Critique of Politi…The Principles of Scientific Management (2018)The Principles of Scientific …Renewed Activism for the Labor Movement: The Urgency of Young Worker Engagement (2018)Renewed Activism for the Labo…Does Strike Action Stimulate Trade Union Membership Growth? (2016)Does Strike Action Stimulate …Community organising in the UK: A ‘new’ approach for trade unions? (2013)Community organising in the U…A reappraisal of the rank-and-file versus bureaucracy debate (2012)A reappraisal of the rank-and…The Precariat (2011)The PrecariatThe Alienated Heart: Hochschild's ‘emotional labour’ thesis and the anticapitalist politics of alienation (2009)The Alienated Heart: Hochschi…Capitalist Realism: Is There No Alternative? (2009)Capitalist Realism: Is There …Communities of Coping: Collective Emotional Labour in Service Work (2003)Communities of Coping: Collec…Hands, Hearts and Minds: Changing Work and Workers at the End of the Century (1998)Hands, Hearts and Minds: Chan…THE CULT[URE] OF THE CUSTOMER (1992)THE CULT[URE] OF THE CUSTOMERThe Managed Heart: Commercialization of Human Feeling (1985)The Managed Heart: Commercial…Reading Capital Politically. (1981)Reading Capital Politically.Manufacturing Consent: Changes in the Labor Process Under Monopoly Capitalism. (1981)Manufacturing Consent: Change…Labor and Monopoly Capital (1974)Labor and Monopoly CapitalEducational Organizations as Loosely Coupled Systems (1976)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)The sublime object of ideology (1990)Past Postmodernism? Reflections and Tentative Directions (1999)ORGANIZATIONAL CHANGE AS DISCOURSE: COMMUNICATIVE ACTIONS AND DEEP STRUCTURES IN THE CONTEXT OF INFORMATION TECHNOLOGY IMPLEMENTATION. (2001)The Consequences of Dysfunctional Customer Behavior (2003)Modernity and the Holocaust (1990)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)Handbook of Organization Studies (1997)When the customer is wrong: A review of research on aggression and sexual harassment in service encounters (2008)‘Who's Got the Look?’ Emotional, Aesthetic and Sexualized Labour in Interactive Services (2009)Towards Responsible Research and Innovation in the Information and Communication Technologies and Security Technologies Fields (2014)Notes towards autonomous geographies: creation, resistance and self-management as survival tactics (2006)Primitive accumulation, accumulation by dispossession, accumulation by ‘extra-economic’ means (2006)In the Social Factory? (2008)Millennial Capitalism: First Thoughts on a Second Coming (2000)Coloniality of Power, Eurocentrism, and Latin America (2008)Spectacles of migrant ‘illegality’: the scene of exclusion, the obscene of inclusion (2013)Boundary-Work and the Demarcation of Science from Non-Science: Strains and Interests in Professional Ideologies of Scientists (1983)HIERARCHIES, JOBS, BODIES: (1990)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)The Sources of Social Power (1986)The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals (2013)The ideology of the ethical consumption gap (2015)A typology of circular economy discourses: Navigating the diverse visions of a contested paradigm (2020)Platform Capitalism’s Hidden Abode: Producing Data Assets in the Gig Economy (2020)Class and Class Conflict in Industrial Society (1960)The Denial of Slavery in Management Studies (2003)Learning/Becoming/Organizing (2005)FOUCAULT, POWER/KNOWLEDGE, AND ITS RELEVANCE FOR HUMAN RESOURCE MANAGEMENT (1993)Emotional transmission in the classroom: Exploring the relationship between teacher and student enjoyment. (2009)Generative AI at Work (2023)A New Model of Social Class? Findings from the BBC’s Great British Class Survey Experiment (2013)Hyper-precarious lives (2014)Algorithmic Control in Platform Food Delivery Work (2019)
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References

  • 2020Capital: A Critique of Political Economy9,870 cited
  • 1974Labor and Monopoly Capital5,498 cited
  • 1985The Managed Heart: Commercialization of Human Feeling3,352 cited
  • 1981Manufacturing Consent: Changes in the Labor Process Under Monopoly Capitalism.2,080 cited
  • 2009Capitalist Realism: Is There No Alternative?1,988 cited
  • 2011The Precariat1,017 cited
  • 1992THE CULT[URE] OF THE CUSTOMER596 cited
  • 2003Communities of Coping: Collective Emotional Labour in Service Work491 cited
  • 1981Reading Capital Politically.478 cited
  • 2018The Principles of Scientific Management455 cited
  • 2009The Alienated Heart: Hochschild's ‘emotional labour’ thesis and the anticapitalist politics of alienation143 cited
  • 1998Hands, Hearts and Minds: Changing Work and Workers at the End of the Century131 cited
  • 2013Community organising in the UK: A ‘new’ approach for trade unions?99 cited
  • 2016Does Strike Action Stimulate Trade Union Membership Growth?61 cited
  • 2012A reappraisal of the rank-and-file versus bureaucracy debate58 cited
  • 2018Renewed Activism for the Labor Movement: The Urgency of Young Worker Engagement

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