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A Bot and a Smile: Interpersonal Impressions of Chatbots and Humans Using Emoji in Computer-mediated Communication
16 references·0 citing·43 second hop
A Bot and a Smile: Interpersonal Impressions of Chatbots and Humans Using Emoji in Computer-mediated Communication (2020)A Bot and a Smile: Interpersonal Impressi…Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial (2017)Delivering Cognitive Behavior…Machines and Mindlessness: Social Responses to Computers (2000)Machines and Mindlessness: So…Goodwill: A reexamination of the construct and its measurement (1999)Goodwill: A reexamination of …The media equation: how people treat computers, television, and new media like real people and places (1997)The media equation: how peopl…Toward a Self-Evaluation Maintenance Model of Social Behavior (1988)Toward a Self-Evaluation Main…Reducing Social Context Cues: Electronic Mail in Organizational Communication (1986)Reducing Social Context Cues:…Organizational Information Requirements, Media Richness and Structural Design (1986)Organizational Information Re…Social psychological aspects of computer-mediated communication. (1984)Social psychological aspects …Information Richness. A New Approach to Managerial Behavior and Organization Design (1983)Information Richness. A New A…SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION (1975)SOME EXPLORATIONS IN INITIAL …The measurement of interpersonal attraction (1974)The measurement of interperso…The Repertoire of Nonverbal Behavior: Categories, Origins, Usage, and Coding (1969)The Repertoire of Nonverbal B…Stigma: Notes on the Management of Spoiled Identity (1969)Stigma: Notes on the Manageme…Stigma: Notes on the Management of Spoiled Identity. (1964)Stigma: Notes on the Manageme…The psychology of interpersonal relations. (1958)The psychology of interperson…The Psychology of Interpersonal Relations. (1958)The Psychology of Interperson…The Principles of Psychology (1891)The Strength of Weak Ties (1973)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The Concept of Mind (2006)Principles Of Gestalt Psychology (2013)Mind, Self, and Society (1967)The Question Concerning Technology, and Other Essays (1977)Affective Computing (1997)Anthropomorphism and the social robot (2003)The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle (2014)Consumers and Artificial Intelligence: An Experiential Perspective (2020)A Theory of Social Comparison Processes (1954)The Presentation of Self in Everyday Life. (1956)A meta-analytic test of intergroup contact theory. (2006)Managing Impressions Online: Self-Presentation Processes in the Online Dating Environment (2006)Is There Social Capital in a Social Network Site?: Facebook Use and College Students' Life Satisfaction, Trust, and Participation (2009)The Presentation of Self in Everyday Life (2023)The social psychology of organizing (1969)A Garbage Can Model of Organizational Choice (1972)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education (1999)Users of the world, unite! The challenges and opportunities of Social Media (2009)External Control of Organizations: Resource Dependence Perspective (2011)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)The PHQ-9 (2001)Using thematic analysis in psychology (2006)An Empathy-Driven, Conversational Artificial Intelligence Agent (Wysa) for Digital Mental Well-Being: Real-World Data Evaluation Mixed-Methods Study (2018)Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape (2019)Human resource management in the age of generative artificial intelligence: Perspectives and research directions on ChatGPT (2023)The Limited Capacity Model of Mediated Message Processing (2000)Toward a mechanistic psychology of dialogue (2004)Minority Stress and Mental Health in Gay Men (1995)A threat in the air: How stereotypes shape intellectual identity and performance. (1997)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)Constants across cultures in the face and emotion. (1971)Feeling and thinking: Preferences need no inferences. (1980)An argument for basic emotions (1992)Chronic illness as biographical disruption (1982)Conceptualizing Stigma (2001)The Social Psychology of Stigma (2004)From Intentions to Actions: A Theory of Planned Behavior (1985)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)
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References

  • 1969Stigma: Notes on the Management of Spoiled Identity14,251 cited
  • 1958The psychology of interpersonal relations.13,448 cited
  • 1958The Psychology of Interpersonal Relations.11,823 cited
  • 1964Stigma: Notes on the Management of Spoiled Identity.10,727 cited
  • 1986Organizational Information Requirements, Media Richness and Structural Design9,719 cited
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  • 2000Machines and Mindlessness: Social Responses to Computers3,990 cited
  • 1969The Repertoire of Nonverbal Behavior: Categories, Origins, Usage, and Coding3,319 cited
  • 1975SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION3,005 cited
  • 2017Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial2,904 cited
  • 1984Social psychological aspects of computer-mediated communication.2,630 cited
  • 1986Reducing Social Context Cues: Electronic Mail in Organizational Communication2,378 cited
  • 1983Information Richness. A New Approach to Managerial Behavior and Organization Design2,263 cited
  • 1988Toward a Self-Evaluation Maintenance Model of Social Behavior

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1,878 cited
  • 1999Goodwill: A reexamination of the construct and its measurement1,325 cited
  • 1974The measurement of interpersonal attraction900 cited
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