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Managing omni-customer brand experience via augmented reality
16 references·8 citing·48 second hop
Managing omni-customer brand experience via augmented reality (2020)Managing omni-customer brand experience v…The literature review of technology adoption models and theories for the novelty technology (2017)The literature review of tech…Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns (2017)Shopper-Facing Retail Technol…Series: Practical guidance to qualitative research. Part 3: Sampling, data collection and analysis (2017)Series: Practical guidance to…Sample size for qualitative research (2016)Sample size for qualitative r…From Social to Sale: The Effects of Firm-Generated Content in Social Media on Customer Behavior (2015)From Social to Sale: The Effe…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing (2015)Categorization of multiple ch…Marketing meets Web 2.0, social media, and creative consumers: Implications for international marketing strategy (2012)Marketing meets Web 2.0, soci…Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions (2009)Key Issues in Multichannel Cu…Customer Experience Management in Retailing: Understanding the Buying Process (2009)Customer Experience Managemen…Challenges and Opportunities in Multichannel Customer Management (2006)Challenges and Opportunities …Pleasure-arousal-dominance: A general framework for describing and measuring individual differences in Temperament (1996)Pleasure-arousal-dominance: A…A critical assessment of potential measurement biases in the technology acceptance model: three experiments (1996)A critical assessment of pote…User acceptance of information technology: system characteristics, user perceptions and behavioral impacts (1993)User acceptance of informatio…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Evidence for a three-factor theory of emotions (1977)Evidence for a three-factor t…Unveiling the transformative power of augmented reality in retail: a systematic literature analysis (2025)Unveiling the transformative …Bridging Digital Product Passports and in-store experiences: How augmented reality enhances decision comfort and reuse intentions (2025)Bridging Digital Product Pass…Repurchase Intention in Mobile Augmented Reality Apps: Insights Through the Lenses of Theory of Interactive Media Effects (2024)Repurchase Intention in Mobil…Smart mirror fashion technology for better customer brand engagement (2023)Smart mirror fashion technolo…Intention to Adopt Online Food Delivery Using Augmented Reality Mobile Apps: A Perspective of SOR Framework (2023)Intention to Adopt Online Foo…Modeling Consumers’ Usage Intention of Augmented Reality in Online Buying Context: Empirical Setting with Measurement Development (2022)Modeling Consumers’ Usage Int…Boosting Value Co-creation in the Road Construction Industry Through Virtual Prototyping (2022)Boosting Value Co-creation in…Twofold impact of experiential marketing: manufacturer brand and hosting retailer (2020)Twofold impact of experientia…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1993User acceptance of information technology: system characteristics, user perceptions and behavioral impacts4,751 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
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  • 2017The literature review of technology adoption models and theories for the novelty technology1,065 cited
  • 2015From Social to Sale: The Effects of Firm-Generated Content in Social Media on Customer Behavior1,006 cited
  • 2009Customer Experience Management in Retailing: Understanding the Buying Process961 cited
  • 2015

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Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing
680 cited
  • 2009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions615 cited
  • 2017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns601 cited
  • Cited by

    • 2022Modeling Consumers’ Usage Intention of Augmented Reality in Online Buying Context: Empirical Setting with Measurement Development24 cited
    • 2025Bridging Digital Product Passports and in-store experiences: How augmented reality enhances decision comfort and reuse intentions23 cited
    • 2025Unveiling the transformative power of augmented reality in retail: a systematic literature analysis21 cited
    • 2020Twofold impact of experiential marketing: manufacturer brand and hosting retailer18 cited
    • 2023Intention to Adopt Online Food Delivery Using Augmented Reality Mobile Apps: A Perspective of SOR Framework14 cited
    • 2023Smart mirror fashion technology for better customer brand engagement14 cited
    • 2024Repurchase Intention in Mobile Augmented Reality Apps: Insights Through the Lenses of Theory of Interactive Media Effects13 cited
    • 2022Boosting Value Co-creation in the Road Construction Industry Through Virtual Prototyping10 cited