Workforce Diversity and Organizational Performance

Abstract

Managing diversity in the workplace should be the concern of every public university.For survival, an organization should utilize its diversity to create an advantage and benefits.It should be part of the culture of the entire organization.It is imperative that in spite of every effort made at different sectors of society, demographic disparities continue to grow.The study sought to determine the impact of workforce diversity on the efficiency of organizations at public colleges and universities in Western Kenya.It adopted an explanatory research design.A sample of 390 from the University Staff on a scale of 8-15 was used.Random and proportionate sampling techniques were used to select 328 respondents.Data was collected using questionnaires and interview schedules.Data analysis used descriptive and inferential statistics.There was a positive significant relationship between work force diversity and organizational performance (r=0.665,p=0.000) and accounts for 44.3% of the variability in organization performance.It concluded that workforce diversity influences organizational performance.It recommended that Public Universities should develop a clear framework for enhancing diversity among their staff.

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