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RETRACTED ARTICLE: Customer behavior analysis using Naive Bayes with bagging homogeneous feature selection approach
4 references·1 citing·24 second hop
RETRACTED ARTICLE: Customer behavior analysis using Naive Bayes with bagging homogeneous feature selection approach (2020)RETRACTED ARTICLE: Customer behavior anal…The impact of the customer relationship management on the organization performance (2018)The impact of the customer re…RFM ranking – An effective approach to customer segmentation (2018)RFM ranking – An effective ap…Why Do Customer Relationship Management Applications Affect Customer Satisfaction? (2005)Why Do Customer Relationship …A Strategic Framework for Customer Relationship Management (2005)A Strategic Framework for Cus…Performance Analysis of Different Machine Learning in Customer Prediction (2022)Performance Analysis of Diffe…A National Customer Satisfaction Barometer: The Swedish Experience (1992)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)Customer Satisfaction and Stock Prices: High Returns, Low Risk (2005)Neglected Outcomes of Customer Satisfaction (2006)Why build a customer relationship management capability? (2007)Zero defections: quality comes to services. (1990)The balanced scorecard: Translating strategy into action (1997)Evolving to a New Dominant Logic for Marketing (2003)A Customer Relationship Management Roadmap: What is Known, Potential Pitfalls, and Where to Go (2005)Resource-based theory in marketing (2013)Customer experience management: toward implementing an evolving marketing concept (2015)Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)The partial least squares approach for structural equation modeling. (1998)Smart offices: A productivity and well-being perspective (2019)The intervention of organizational sustainability in the effect of organizational culture on open innovation performance: A case of thai and chinese SMEs (2020)Impact of sustainable supply chain management and customer relationship management on organizational performance (2021)A review and analysis of churn prediction methods for customer retention in telecom industries (2017)An efficient system for customer churn prediction through particle swarm optimization based feature selection model with simulated annealing (2017)Designing of customer and employee churn prediction model based on data mining method and neural predictor (2017)Leveraging Machine Learning for Customer Intelligence: An Experimental Analysis Learning Classifiers (2023)RFM model for customer purchase behavior using K-Means algorithm (2019)B2C E-Commerce Customer Churn Prediction Based on K-Means and SVM (2022)A review on customer segmentation methods for personalized customer targeting in e-commerce use cases (2023)
this work references cited by second hop

References

  • 2005A Strategic Framework for Customer Relationship Management2,094 cited
  • 2005Why Do Customer Relationship Management Applications Affect Customer Satisfaction?776 cited
  • 2018RFM ranking – An effective approach to customer segmentation214 cited
  • 2018The impact of the customer relationship management on the organization performance146 cited

Cited by

  • 2022Performance Analysis of Different Machine Learning in Customer Prediction20 cited

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