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Neutrality may matter: sentiment analysis in reviews of Airbnb, Booking, and Couchsurfing in Brazil and USA
12 references·8 citing·44 second hop
Neutrality may matter: sentiment analysis in reviews of Airbnb, Booking, and Couchsurfing in Brazil and USA (2020)Neutrality may matter: sentiment analysis…Breaking the News: First Impressions Matter on Online News (2021)Breaking the News: First Impr…A first look at online reputation on Airbnb, where every stay is above average (2020)A first look at online reputa…The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry (2017)The Rise of the Sharing Econo…Text Mining with R: A Tidy Approach (2017)Text Mining with R: A Tidy Ap…If nearly all Airbnb reviews are positive, does that make them meaningless? (2016)If nearly all Airbnb reviews …The sharing economy: Why people participate in collaborative consumption (2015)The sharing economy: Why peop…Breaking the News: First Impressions Matter on Online News (2015)Breaking the News: First Impr…Twitter mood predicts the stock market (2011)Twitter mood predicts the sto…The impact of online reviews on hotel booking intentions and perception of trust (2011)The impact of online reviews …Use and Impact of Online Travel Reviews (2008)Use and Impact of Online Trav…The effect of negative online consumer reviews on product attitude: An information processing view (2007)The effect of negative online…The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Digitization of Word of M…Understanding the spatial pattern and determinants of Airbnb revenue through a spatial regression approach: Perspective from Indonesian cities (2025)Understanding the spatial pat…The price of short-term housing: A study of Airbnb on 26 regions in the United States (2024)The price of short-term housi…Attributes influencing guests’ experiences: a comparison of nonprofit and for-profit peer-to-peer accommodation platforms (2024)Attributes influencing guests…Understanding the value of host-guest intimacy behind online reviews of Airbnb (2023)Understanding the value of ho…Airbnb in Latin America: A literature review from an urban studies perspective (2023)Airbnb in Latin America: A li…Expressing the Experience: An Analysis of Airbnb Customer Sentiments (2022)Expressing the Experience: An…A global-scale analysis of the sharing economy model – an AirBnB case study (2022)A global-scale analysis of th…A Client-Centric Evaluation System to Evaluate Guest’s Satisfaction on Airbnb Using Machine Learning and NLP (2021)A Client-Centric Evaluation S…Social Ties and Word-of-Mouth Referral Behavior (1987)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? 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this work references cited by second hop

References

  • 2011Twitter mood predicts the stock market5,204 cited
  • 2003The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms3,439 cited
  • 2015The sharing economy: Why people participate in collaborative consumption3,436 cited
  • 2017The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry2,374 cited
  • 2011The impact of online reviews on hotel booking intentions and perception of trust1,628 cited
  • 2008Use and Impact of Online Travel Reviews1,141 cited
  • 2007The effect of negative online consumer reviews on product attitude: An information processing view1,127 cited
  • 2020A first look at online reputation on Airbnb, where every stay is above average601 cited
  • 2017Text Mining with R: A Tidy Approach565 cited
  • 2016If nearly all Airbnb reviews are positive, does that make them meaningless?205 cited
  • 2015Breaking the News: First Impressions Matter on Online News113 cited
  • 2021Breaking the News: First Impressions Matter on Online News71 cited

Cited by

  • 2022A global-scale analysis of the sharing economy model – an AirBnB case study35 cited
  • 2023Airbnb in Latin America: A literature review from an urban studies perspective20 cited

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2021
A Client-Centric Evaluation System to Evaluate Guest’s Satisfaction on Airbnb Using Machine Learning and NLP
18 cited
  • 2023Understanding the value of host-guest intimacy behind online reviews of Airbnb17 cited
  • 2022Expressing the Experience: An Analysis of Airbnb Customer Sentiments15 cited
  • 2024Attributes influencing guests’ experiences: a comparison of nonprofit and for-profit peer-to-peer accommodation platforms13 cited
  • 2024The price of short-term housing: A study of Airbnb on 26 regions in the United States9 cited
  • 2025Understanding the spatial pattern and determinants of Airbnb revenue through a spatial regression approach: Perspective from Indonesian cities6 cited