Customer experience in tourism: A review of definitions, components, and measurementsMaksim Godovykh, Asli D.A. Tasci2020-05-21articleTourism Management Perspectives362 citationsgreenNo readable copy stored yet — this record is metadata only.Diverse Aspects of Tourism ResearchCustomer Service Quality and LoyaltyConsumer Retail Behavior StudiesAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 362 citations exist upstream.References1986Experience and Education1990Flow: the psychology of optimal experience1991Flow: The Psychology of Optimal Experience1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun1999Well-being : the foundations of hedonic psychology2004Co-creation experiences: The next practice in value creation2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral IntentionsCited by2022Memorable tourism experience: A review and research agenda2021Customer expectations in the hotel industry during the COVID-19 pandemic: a global perspective using sentiment analysis2024Experience management in hospitality and tourism: reflections and implications for future research2022Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel context2023The effect of customers' brand experience on brand evangelism: The case of luxury hotels2024Purchase spillovers from the metaverse to the real world: The roles of social presence, trialability, and customer experience2022The impact of volunteer interaction on the tourism experience of people with visual impairment based on a mixed approach2021Boosting the pre-purchase experience through virtual reality. Insights from the cruise industry