The Use of Social Media by Healthcare Quality Personnel in Saudi Arabia

Turki M Alanzi · Doaa Khalid Al-Habib

36 citations0/0 files storedJournal of Environmental and Public Health

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Social Media in Health Education Innovations in Medical Education Educational Technology in Learning

Abstract

Purpose: . A cross-sectional design study was carried out with 78 healthcare quality employees working in different hospitals in Saudi Arabia. The survey was distributed through WhatsApp, and the data were collected during November 2019. The results were analyzed and expressed in percentages using basic statistic tools. Results: More than half of the participants (74.36%) were under 40 years old, and the gender was equally distributed among them. The participants used the following social media in decreasing order for educational purposes: YouTube, Twitter, LinkedIn, Snapchat, Instagram, and Facebook. The largest proportion of them employed YouTube, and the least used social media network was Facebook. The majority of them (58.87%) employed these platforms more than 3 hours daily. Most respondents (82%) agreed that social media can be used to educate on healthcare quality topics, and YouTube was the preferred platform for this goal. The reasons for using social media for professional purposes were networking (27%), education and professional development (24%), and health promotion (13%). Most of the responses considered that social media networks were somehow helpful and very helpful for improving knowledge about the profession (96.20%), improving creativity (90%), improving decision making (83.33%), improving critical skills (80.77%), and improving problem-solving abilities (79.49%). Conclusion: The findings showed that a high percentage of the healthcare quality personnel in Saudi Arabia used social media for educational purposes, and the most used platform for this objective was YouTube. The results suggested that social media can be potentially useful to perceive healthcare quality in the Kingdom of Saudi Arabia.

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2009Users of the world, unite! The challenges and opportunities of Social Media 2014Social media and health care professionals: benefits, risks, and best practices.2017The Use of Social Media in Graduate Medical Education: A Systematic Review 2016Social media and anatomy education: Using twitter to enhance the student learning experience in anatomy 2014Social media and physicians: Exploring the benefits and challenges 2013Exploring the use of a facebook page in anatomy education 2017Social media in nurse education: Utilization and E-professionalism 2016Use of Social Media for Professional Development by Health Care Professionals: A Cross-Sectional Web-Based Survey

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2021The Saudi Experience of Health-Related Social Media Use: A Scoping Review 2021The role of social media in the training and continuing education of healthcare professionals in Eastern Saudi Arabia

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