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See now, act now: How to interact with customers to enhance social commerce engagement? · Study

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ArticleSee now, act now: How to interact with customers to enhance social commerce engagement?

Jiaolong Xue2020

Article2020

See now, act now: How to interact with customers to enhance social commerce engagement?

Jiaolong Xue · Xinjian Liang · Tao Feng Xie · Haizhong Wang

414 citations·0/0 files stored·Information & Management

No readable copy stored yet — this record is metadata only.

Digital Marketing and Social Media Technology Adoption and User Behaviour AI in Service Interactions

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 414 citations exist upstream.

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1986Self-Reports in Organizational Research: Problems and Prospects 2017Exchange and Power in Social Life 1965Exchange and Power in Social Life.2003Trust and TAM in Online Shopping: An Integrated Model1 2010Construal-level theory of psychological distance.

Cited by

2021The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value 2021How do interpersonal interaction factors affect buyers' purchase intention in live stream shopping? The mediating effects of swift guanxi 2023How perceived interactivity affects consumers' shopping intentions in live stream commerce: roles of immersion, user gratification and product involvement 2022The effects of tourism e-commerce live streaming features on consumer purchase intention: The mediating roles of flow experience and trust 2022Digital influencers, social power and consumer engagement in social commerce 2023Design shopping as an experience: Exploring the effect of the live-streaming shopping characteristics on consumers’ participation intention and memorable experience 2023How to improve user engagement and retention in mobile payment: A gamification affordance perspective 2022New Trends in E-Commerce Research: Linking Social Commerce and Sharing Commerce: A Systematic Literature Review

Details

Year2020

Typearticle

Published2020-05-31

VenueInformation & Management

ISSN-L0378-7206

Languageen

Citations414

Files0 public / 0

ShelfDigital Marketing and Social Media

Identifiers

doi10.1016/j.im.2020.103324

openalex_workW3029601627

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