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Bureaucracy as a Lens for Analyzing and Designing Algorithmic Systems
16 references·4 citing·39 second hop
Bureaucracy as a Lens for Analyzing and Designing Algorithmic Systems (2020)Bureaucracy as a Lens for Analyzing and D…Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass (2019)Ghost Work: How to Stop Silic…Custodians of the Internet: Platforms, Content Moderation, and the Hidden Decisions that Shape Social Media (2019)Custodians of the Internet: P…Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor (2018)Automating Inequality: How Hi…The Bureaucratic Phenomenon (2017)The Bureaucratic PhenomenonWeapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy (2016)Weapons of Math Destruction: …The algorithmic imaginary: exploring the ordinary affects of Facebook algorithms (2016)The algorithmic imaginary: ex…Seeing without knowing: Limitations of the transparency ideal and its application to algorithmic accountability (2016)Seeing without knowing: Limit…Working with Machines (2015)Working with MachinesWant to be on the top? Algorithmic power and the threat of invisibility on Facebook (2012)Want to be on the top? Algori…From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control (2002)From Street‐Level to System‐L…Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work (1999)Layers of Silence, Arenas of …Does automation bias decision-making? (1999)Does automation bias decision…Trust in Numbers: The Pursuit of Objectivity in Science and Public Life. (1996)Trust in Numbers: The Pursuit…Trust in numbers: the pursuit of objectivity in science and public life (1995)Trust in numbers: the pursuit…Plans and Situated Actions: The Problem of Human-Machine Communication (1990)Plans and Situated Actions: T…Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service (1980)Street-Level Bureaucracy: The…Understanding Contestability on the Margins: Implications for the Design of Algorithmic Decision-making in Public Services (2024)Understanding Contestability …Regulating Government AI and the Challenge of Sociotechnical Design (2023)Regulating Government AI and …Unpacking Invisible Work Practices, Constraints, and Latent Power Relationships in Child Welfare through Casenote Analysis (2022)Unpacking Invisible Work Prac…How to Train a (Bad) Algorithmic Caseworker: A Quantitative Deconstruction of Risk Assessments in Child Welfare (2022)How to Train a (Bad) Algorith…Leviathan and the Air-Pump: Hobbes, Boyle, and the Experimental Life (1987)The Handbook of Economic Sociology (1994)Rankings and Reactivity: How Public Measures Recreate Social Worlds (2007)The Politics of Life Itself (2007)The Presentation of Self in Everyday Life. (1956)Discipline and Punish: The Birth of the Prison (1978)Discipline and Punish: The Birth of the Prison. (1978)Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work (2011)The cultural work of microwork (2013)The commons: Infrastructures for troubling times* (2016)Situations and Attitudes (1981)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)Learning by Expanding (2014)PHENOMENOLOGY OF PERCEPTION (1963)Phenomenology of Perception (1982)Cruel Optimism (2011)Algorithms at Work: The New Contested Terrain of Control (2019)Improving Fairness in Machine Learning Systems (2019)Rise of Machine Agency: A Framework for Studying the Psychology of Human–AI Interaction (HAII) (2019)Experience and Education. (1938)Experience and Education (1986)The System of Professions: An Essay on the Division of Expert Labor. (1990)The Platform Society (2018)From What to How: An Initial Review of Publicly Available AI Ethics Tools, Methods and Research to Translate Principles into Practices (2019)Dilemmas in a general theory of planning (1973)Fairness and Abstraction in Sociotechnical Systems (2019)What Do Platforms Do? Understanding the Gig Economy (2020)The Policy Implementation Process (1975)The Organizational and Interorganizational Development of Disasters (1976)Market, Culture, and Authority: A Comparative Analysis of Management and Organization in the Far East (1988)The global landscape of AI ethics guidelines (2019)A Survey on Bias and Fairness in Machine Learning (2021)On the Opportunities and Risks of Foundation Models (2021)Administrative Discretion and Active Representation: An Expansion of the Theory of Representative Bureaucracy (2003)Solutions When the Solution is the Problem: Arraying the Disarray in Development (2003)Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature (2015)Platformisation (2019)Algorithmic content moderation: Technical and political challenges in the automation of platform governance (2020)
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References

  • 1990Plans and Situated Actions: The Problem of Human-Machine Communication5,299 cited
  • 2018Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor3,279 cited
  • 1995Trust in numbers: the pursuit of objectivity in science and public life2,619 cited
  • 2016Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy2,335 cited
  • 1980Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service2,147 cited
  • 2017The Bureaucratic Phenomenon1,861 cited
  • 2016Seeing without knowing: Limitations of the transparency ideal and its application to algorithmic accountability1,828 cited
  • 2019Custodians of the Internet: Platforms, Content Moderation, and the Hidden Decisions that Shape Social Media1,595 cited
  • 1999Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work1,498 cited
  • 2016The algorithmic imaginary: exploring the ordinary affects of Facebook algorithms1,344 cited
  • 2012Want to be on the top? Algorithmic power and the threat of invisibility on Facebook1,301 cited
  • 2019Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass1,082 cited
  • 2002From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control962 cited
  • 2015

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Working with Machines
820 cited
  • 1999Does automation bias decision-making?704 cited
  • 1996Trust in Numbers: The Pursuit of Objectivity in Science and Public Life.616 cited
  • Cited by

    • 2024Understanding Contestability on the Margins: Implications for the Design of Algorithmic Decision-making in Public Services33 cited
    • 2022Unpacking Invisible Work Practices, Constraints, and Latent Power Relationships in Child Welfare through Casenote Analysis33 cited
    • 2023Regulating Government AI and the Challenge of Sociotechnical Design30 cited
    • 2022How to Train a (Bad) Algorithmic Caseworker: A Quantitative Deconstruction of Risk Assessments in Child Welfare22 cited