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A NEW TREATMENT OF QUALITY OF GOODS AND SERVICES IN THE CONDITIONS OF THE KNOWLEDGE ECONOMY: OPPOSITION OF TRADITIONS AND INNOVATIONS

28 citations0/0 files storedInternational Journal for Quality Research

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Management Systems and Quality Improvement Consumer Behavior and Marketing Influence Economic and Technological Developments in Russia

Abstract

The research aims at specifying the scientific treatment of quality of goods and services in the conditions of the knowledge economy through the prism of correlation of traditions and innovations.The paper contains a case study by the example of modern Russiaas one of the countries with the most developed knowledge economy.The author develops a new method of collection of factual data for determining the correlation of traditions and innovations during treatment of quality of goods and services in the knowledge economy by the example of modern Russia.The methodology of the research includes the regression analysis and factor analysis.As a result of the research, scientific treatment of quality of goods and services in the conditions of the knowledge economy is specified through the prism of correlation of traditions and innovations.It is determined that in modern Russia (2019) the consumers pay a lot of attention to the indicators of innovations during determination of quality of goods and services.Consumers' opinion is taken into account in modern Russia.Quality of the considered goods and services in 2019 grew, as compared to 2015, due to improvement of their innovative characteristics.Based on this, it is recommendedin the mid-termto continue the set course of state and corporate management of quality of goods and services in Russia and to pay more attention to improvement of their innovative characteristics.

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2018Will Industry 4.0 and Other Innovations Impact Russia’s Development?2018SUSTAINABLE DEVELOPMET PROCESSES: SERVICE SECTOR IN POST-INDUSTRIAL ECONOMY 2017Innovations as a Basis for Marketing Strategies of Russian Oil Companies in the Conditions of Oil Prices Reduction 2016Quality of Institutions for Knowledge-based Economy within New Institutional Economics Framework. Multiple Criteria Decision Analysis for European Countries in the Years 2000–2013 2017Challenges and opportunities of innovation and incubators as a tool for knowledge-based economy 2018Balancing gentrification in the knowledge economy: the case of Chattanooga’s innovation district 2019SERVICE QUALITY ANALYSIS OF PRIVATE UNIVERSITIES LIBRARIES IN MALAYSIA IN THE ERA OF TRANSFORMATIVE MARKETING 2018Role of innovations in provision of competitiveness and innovational development of economy and overcoming of “underdevelopment whirlpools” in Russia and countries of Eastern Europe

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