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An Integrated Decision Support Model for Evaluating Public Transport Quality
16 references·6 citing·41 second hopsampled
An Integrated Decision Support Model for Evaluating Public Transport Quality (2020)An Integrated Decision Support Model for …Analysing Stakeholder Consensus for a Sustainable Transport Development Decision by the Fuzzy AHP and Interval AHP (2019)Analysing Stakeholder Consens…Sustainable Urban Transport Planning Considering Different Stakeholder Groups by an Interval-AHP Decision Support Model (2018)Sustainable Urban Transport P…Review of application of analytic hierarchy process (AHP) in construction (2018)Review of application of anal…An integrated MCDM approach to evaluate public transportation systems in Tehran (2017)An integrated MCDM approach t…Passenger satisfaction evaluation model for Urban rail transit: A structural equation modeling based on partial least squares (2015)Passenger satisfaction evalua…Best-worst multi-criteria decision-making method: Some properties and a linear model (2015)Best-worst multi-criteria dec…Multi-criteria approaches for urban passenger transport systems: a literature review (2014)Multi-criteria approaches for…Best-worst multi-criteria decision-making method (2014)Best-worst multi-criteria dec…Measuring service quality in urban bus transport: a modified SERVQUAL approach (2012)Measuring service quality in …Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers (2010)Managing passenger behavioral…The multi‐actor, multi‐criteria analysis methodology (MAMCA) for the evaluation of transport projects: Theory and practice (2009)The multi‐actor, multi‐criter…Analyzing urban bus service reliability at the stop, route, and network levels (2009)Analyzing urban bus service r…Understanding attitudes towards public transport and private car: A qualitative study (2007)Understanding attitudes towar…An application of AHP and sensitivity analysis for selecting the best slicing machine (2007)An application of AHP and sen…How to make a decision: The analytic hierarchy process (1990)How to make a decision: The a…A scaling method for priorities in hierarchical structures (1977)A scaling method for prioriti…Evaluation of Public Transportation System through Social Network Analysis Approach (2024)Evaluation of Public Transpor…Empowering Urban Public Transport Planning Process for Medium-Sized Cities in Developing Countries: Innovative Decision Support Framework for Sustainability (2024)Empowering Urban Public Trans…Assessing Public Transport Quality Using AHP and SUTI Indicator 4: A Case Study of the Sustainable Mobility Plan in Wrocław, Poland (2024)Assessing Public Transport Qu…Combining Kano’s Model, IPA, and FMEA to Evaluate Service Quality Risk for Bus Service: Case of Bangkok Bus Service (2023)Combining Kano’s Model, IPA, …Integrated Framework for Bus Timetabling and Scheduling in Multi-Line Operation Mode (2022)Integrated Framework for Bus …Comparative mode choice analysis of university staff commuting travel preferences (2022)Comparative mode choice analy…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan (2014)The Roles of Value, Satisfaction, and Commitment in the Effect of Service Quality on Customer Loyalty in Hong Kong–Style Tea Restaurants (2014)Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory (2018)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)Contemporary Developments in Mathematical Psychology (1976)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)The theory of planned behavior (1991)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view (2010)Travel and Subjective Well-Being: A Focus on Findings, Methods and Future Research Needs (2013)The happy commuter: A comparison of commuter satisfaction across modes (2014)The Discovery of Grounded Theory (2017)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Fuzzy best-worst multi-criteria decision-making method and its applications (2017)A New Model for Determining Weight Coefficients of Criteria in MCDM Models: Full Consistency Method (FUCOM) (2018)The Analytic Hierarchy Process (1985)Control Chart Tests Based on Geometric Moving Averages (2000)A combined approach using AHP and DEMATEL for evaluating success factors in implementation of green supply chain management in Indian manufacturing industries (2016)An analysis of integrated robust hybrid model for third-party reverse logistics partner selection under fuzzy environment (2016)Critical success factors for reverse logistics in Indian industries: a structural model (2016)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Strategic management a stakeholder approach (2010)Multi-criteria analysis and the resolution of sustainable development dilemmas: A stakeholder management approach (2012)Multi-criteria Decision Making Methods: A Comparative Study (2000)Multi-criteria decision making approaches for supplier evaluation and selection: A literature review (2009)A supplier selection life cycle approach integrating traditional and environmental criteria using the best worst method (2016)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Corporate social responsibility and customer loyalty in intercity bus services (2017)Evaluating passenger satisfaction index based on PLS-SEM model: Evidence from Chinese public transport service (2018)Who left riding transit? Examining socioeconomic disparities in the impact of COVID-19 on ridership (2020)Fuzzy sets (1965)Decision making with dependence and feedback : the analytic network process (1996)A New Decision-Making Approach Based on Fermatean Fuzzy Sets and WASPAS for Green Construction Supplier Evaluation (2020)A novel parsimonious spherical fuzzy analytic hierarchy process for sustainable urban transport solutions (2023)RANCOM: A novel approach to identifying criteria relevance based on inaccuracy expert judgments (2023)Application of the AHP in project management (2001)A review of fuzzy AHP methods for decision-making with subjective judgements (2020)
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References

  • 1977A scaling method for priorities in hierarchical structures10,389 cited
  • 1990How to make a decision: The analytic hierarchy process9,597 cited
  • 2014Best-worst multi-criteria decision-making method4,366 cited
  • 2015Best-worst multi-criteria decision-making method: Some properties and a linear model1,726 cited
  • 2007Understanding attitudes towards public transport and private car: A qualitative study1,200 cited
  • 2018Review of application of analytic hierarchy process (AHP) in construction732 cited
  • 2015Passenger satisfaction evaluation model for Urban rail transit: A structural equation modeling based on partial least squares280 cited
  • 2007An application of AHP and sensitivity analysis for selecting the best slicing machine264 cited
  • 2009The multi‐actor, multi‐criteria analysis methodology (MAMCA) for the evaluation of transport projects: Theory and practice222 cited
  • 2010Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers213 cited
  • 2009Analyzing urban bus service reliability at the stop, route, and network levels209 cited
  • 2014Multi-criteria approaches for urban passenger transport systems: a literature review169 cited
  • 2017An integrated MCDM approach to evaluate public transportation systems in Tehran165 cited
  • 2018

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Sustainable Urban Transport Planning Considering Different Stakeholder Groups by an Interval-AHP Decision Support Model
155 cited
  • 2019Analysing Stakeholder Consensus for a Sustainable Transport Development Decision by the Fuzzy AHP and Interval AHP152 cited
  • 2012Measuring service quality in urban bus transport: a modified SERVQUAL approach140 cited
  • Cited by

    • 2023Combining Kano’s Model, IPA, and FMEA to Evaluate Service Quality Risk for Bus Service: Case of Bangkok Bus Service7 cited
    • 2024Empowering Urban Public Transport Planning Process for Medium-Sized Cities in Developing Countries: Innovative Decision Support Framework for Sustainability6 cited
    • 2024Evaluation of Public Transportation System through Social Network Analysis Approach6 cited
    • 2022Integrated Framework for Bus Timetabling and Scheduling in Multi-Line Operation Mode6 cited
    • 2022Comparative mode choice analysis of university staff commuting travel preferences6 cited
    • 2024Assessing Public Transport Quality Using AHP and SUTI Indicator 4: A Case Study of the Sustainable Mobility Plan in Wrocław, Poland5 cited