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Why do people switch mobile payment service platforms? An empirical study in Taiwan · Study

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ArticleWhy do people switch mobile payment service platforms? An empirical study in Taiwan

Ren‐Zong Kuo2020

Article2020

Why do people switch mobile payment service platforms? An empirical study in Taiwan

99 citations·0/0 files stored·Technology in Society

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Digital Platforms and Economics

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.2012Principles and Practice of Structural Equation Modeling 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling 1998Principles and Practice of Structural Equation Modeling 2011PLS-SEM: Indeed a Silver Bullet 2015A primer on partial least squares structural equation modeling (PLS-SEM)2014A primer on partial least squares structural equation modeling (PLS-SEM)

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2023Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness 2020Factors Affecting the Behavioral Intention to Adopt Mobile Payment: An Empirical Study in Taiwan 2023Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model 2023How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis

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Year2020

Typearticle

Published2020-06-27

VenueTechnology in Society

ISSN-L0160-791X

Languageen

Citations99

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1016/j.techsoc.2020.101312

openalex_workW3037005487

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