“Recently, I have felt like a service user again”

Abstract

In Norway, as in other Western countries, the welfare service delivery system has become increasingly entangled with political pressures to reform the system and increase the quality of public social services. The government has initiated several programs to meet these aims. This chapter is based on a case study of one local project that performed promisingly with regard to achieving concrete outcomes, but at the same time faced conflicts that affected the group’s ability to fulfil its tasks. The case is suited for providing an analysis of the occurrence and meaning of conflicts in collaborative research.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 2 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.