PENGARUH AKUNTABILITAS, TRANSPARANSI, DAN KUALITAS PELAYANAN TERHADAP MINAT MUZAKI MEMBAYAR ZAKAT

Nahdliatul Amalia · Tika Widiastuti

22 citations0/0 files storedJurnal Ekonomi Syariah Teori dan Terapan

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Islamic Finance and Banking Studies Public Administration in Developing Nations Islamic Finance and Communication

Abstract

This study aims to determine the effect of accountability, transparency, and service quality on the interest of muzaki (study at zakat institutionsSurabaya). This study uses a quantitative approach with multiple linear regression analysis. The population in this study is all muzaki registered at zakat institutions in Surabaya. The sampling technique using convenience sampling. This study uses 6 (six) zakat institutions that have been selected by taking a sample of 120 muzaki. Primary data collection in this study used a questionnaire. Based on the results of the study show that accountability, transparency, and service qualitypartially have a positive and significant effect on the interest of muzaki to paying zakat. Accountability, transparency, and service qualitysimultaneously have a positive and significant effect on the interest of muzaki to paying zakat.Keywords: Accountability, Transparency, Service Quality, Interest, Zakat, Zakat Institution

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2022The Effect of Transparency, Accountability, and Subjective Norms on Loyalty and Decisions of Muzakki 2023Faktor-faktor yang Mempengaruhi Minat Membayar Zakat di BAZNAS Banjarnegara

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