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• 2014The role of emic understandings in theorizing im/politeness: The metapragmatics of attentiveness, empathy and anticipatory inference in Japanese and Chinese91 cited
• 2003Japanese Enryo-Sasshi Communication and the Psychology of Amae: Reconsideration and Reconceptualization64 cited
• 2007Beyond the Failures of Western Communication Theory49 cited
• 2009Beyond the dichotomy of communication studies46 cited
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• 2011An Introduction to Key Concepts in Understanding the Chinese: Harmony as the Foundation of Chinese Communication37 cited
• 2007Toward an Alternative Metatheory of Human Communication: An5 Asiacentric Vision36 cited
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• 2011Multicultural issues in sport psychology and consultation34 cited
• 2012Intercultural communication skills: What Japanese businesses today need29 cited
• 2006The Ferment and Future of Communication Studies in Asia: Chinese and Japanese Perspectives29 cited