Cloud Enterprise Resource Planning Implementation: A Systematic Literature Review of Critical Success Factors

Sunchai Tongsuksai · Sanjay Mathrani · Nazım Taşkın

20 citations0/0 files storedIEEE Asia-Pacific Conference on Computer Science and Data Engineering (CSDE)

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ERP Systems Implementation and Impact Technology Adoption and User Behaviour Employer Branding and e-HRM

Abstract

Enterprise resource planning (ERP) is a well-known business management system that enhances functional efficiencies through integration of processes in a company. Cloud ERP systems have recently evolved which are taking precedence over on-premise ERP due to the convenience of remote information access in real-time. The purpose of this study is to investigate and identify the critical success factors (CSFs) and the organisational, environmental, technological and individual characteristics that impact implementation of cloud ERP systems. 81 articles on cloud ERP implementation were evaluated from various conferences and journals. This study identifies 32 CSFs which influence implementation of these systems and also develops an integrative model based on the organisational, environmental, technological and individual characteristics that could impact deployment of cloud ERP systems. This study provides new insights into cloud ERP adoption, its CSFs and offers more clarity to information technology (IT) practitioners into the characteristics that may impact cloud ERP implementation.

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2003User Acceptance of Information Technology: Toward A Unified View1 1983The diffusion of innovations 1990processes of technological innovation 1999An Integrated Model of Information Systems Adoption in Small Businesses 2011Literature Review of Information Technology Adoption Models at Firm Level 2014Assessing the determinants of cloud computing adoption: An analysis of the manufacturing and services sectors 2011Understanding the determinants of cloud computing adoption 2003Electronic business adoption by European firms: a cross-country assessment of the facilitators and inhibitors

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2024Bridging the Nexus Between Cloud ERP and Enterprise Resilience 2021An Empirical Investigation of the Challenges of Cloud-Based ERP Adoption in Pakistani SMEs 2022Critical success factors of cloud enterprise resource planning systems and financial performance: Evidence from emerging markets

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