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Strategisches Experience Management
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Strategisches Experience Management (2013)Strategisches Experience ManagementOutside In: The Power of Putting Customers at the Center of Your Business (2012)Outside In: The Power of Putt…Investment in Design and Firm Performance: The Mediating Role of Design Management* (2009)Investment in Design and Firm…Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (2005)Making Meaning: How Successfu…Gestaltung und Digitalisierung von Kundenerlebnissen im Zeitalter des Kunden (2017)Gestaltung und Digitalisierun…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Hidden innovators: the role of non-R&D activities (2011)Design management capability and product innovation in SMEs (2013)Open search strategies and firm performance: The different moderating role of technological environmental dynamism (2014)Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers (2010)Business Model Generation (2010)Welcome to the experience economy (2019)The role of geo-based technology in place experiences (2011)Toward a Theoretical Foundation for Experience Design in Tourism (2013)Revisiting the host city: An empirical examination of sport involvement, place attachment, event satisfaction and spectator intentions at the London Olympics (2016)GOOGLE: a reflection of culture, leader, and management (2017)Designing an Employee Experience Approach to Teacher Retention in Hard-to-Staff Schools (2020)Revolutionizing School HR Strategies and Practices to Reflect Talent Centered Education Leadership (2020)
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References

  • 2009Investment in Design and Firm Performance: The Mediating Role of Design Management*184 cited
  • 2005Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences107 cited
  • 2012Outside In: The Power of Putting Customers at the Center of Your Business55 cited

Cited by

  • 2017Gestaltung und Digitalisierung von Kundenerlebnissen im Zeitalter des Kunden4 cited

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