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ASQ: Asking Significant Questions. Alternative Tools for Information Need and Accountability Assessments by Libraries.
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ASQ: Asking Significant Questions. Alternative Tools for Information Need and Accountability Assessments by Libraries. (1987)ASQ: Asking Significant Questions. Altern…Nola identifikatzen dute unibertsitate-ikasleek ikasteko behar duten informazioa eta informazio hori non lor daitekeen? (2011)Nola identifikatzen dute unib…An epistemological critique of gap theory based library assessment: the case of SERVQUAL (2008)An epistemological critique o…Public library and users' lifestyle in a changing context (2007)Public library and users' lif…The role of community‐based, problem‐centered information intermediaries in local problem solving (2006)The role of community‐based, …Methods for Measuring the Influence of Concept Mapping on Student Information Literacy (2002)Methods for Measuring the Inf…Benchmarking the Lean Enterprise: Organizational Learning at Work (2000)Benchmarking the Lean Enterpr…Introduction to research in education (1972)Working knowledge: how organizations manage what they know (1998)What Faculty Think–Exploring the Barriers to Information Literacy Development in Undergraduate Education (2006)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)A theoretical model to predict customer satisfaction in relation to service quality in selected university libraries in Sri Lanka (2009)Internal marketing: service quality in leisure services (2010)Identifying service superiority, zone of tolerance and underlying dimensions (2011)The fifth discipline, the art and practice of the learning organization (1991)The Knowledge-Creating Company (1995)Manufatura Enxuta: uma revisão que classifica e analisa os trabalhos apontando perspectivas de pesquisas futuras (2004)A lean environmental benchmarking (LEB) method for the management of cutting tools (2017)Finding Differences among Construction Companies’ Management Practices and Their Relation to Project Performance (2018)Diffusion of Innovations 1 (2019)Strong Democracy: Participatory Politics for a New Age (1985)Seeking Meaning: A Process Approach to Library and Information Services (1994)Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior (2016)"General Intelligence," Objectively Determined and Measured (1904)Design of Experiments (1936)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Exploring connections between information retrieval systems and information literacy standards (2008)Kavram Haritalarının Bilgi Arama Süreçlerinde Kullanılması (2013)Digital and information literacy as discursive mapping of an information landscape (2021)How Adult Fiction Readers Select Fiction Books in Public Libraries: a Study of Information-Seeking in Context (2008)Information technology and gender gap: toward a global view (2010)Understanding users: from man-made typologies to computer-generated clusters (2014)
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  • 2008An epistemological critique of gap theory based library assessment: the case of SERVQUAL48 cited
  • 2000Benchmarking the Lean Enterprise: Organizational Learning at Work43 cited
  • 2007Public library and users' lifestyle in a changing context11 cited
  • 2002Methods for Measuring the Influence of Concept Mapping on Student Information Literacy8 cited
  • 2006The role of community‐based, problem‐centered information intermediaries in local problem solving6 cited
  • 2011Nola identifikatzen dute unibertsitate-ikasleek ikasteko behar duten informazioa eta informazio hori non lor daitekeen?1 cited

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