Exploring organizational inclusion and inclusive leadership in Indian companies

Sunaina Chetan Kuknor · Shubhasheesh Bhattacharya

34 citations0/0 files storedEuropean Business Review

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Gender Diversity and Inequality Job Satisfaction and Organizational Behavior Leadership and Management in Organizations

Abstract

Purpose This paper aims to explore how practitioners and policymakers of inclusion perceive inclusion at workplace and define the role and behavior of leaders in fostering inclusion and struggles associated with acceptance and implementation of inclusion initiatives at the workplace. Design/methodology/approach In total, 20 in-depth semi-structured interviews were taken from diversity and inclusion leads, inclusion consultants and human resources experts. Each interview was transcribed and a technique of inductive content analysis was used. Broad themes and several new items emerged that define organizational inclusion and inclusive leadership. Findings The paper provides insights on how inclusion is perceived differently by each individual and even though organizations have policies in place, getting them into practice is yet to be accomplished. The paper finds key leadership behaviors to be practiced to foster and sustain inclusion in the workplace. Struggles and outcomes of inclusion are also discussed in the paper. Practical implications The study will facilitate creating awareness in practitioners and academicians who think inclusion is mostly concerned with disabled learners, which is misleading. The paper will help the concerned stakeholders to formulate inclusion policies to encourage healthy employee relations and better the organizational outcomes. Originality/value India is known to have a rich diverse culture. The paper explores with empirical evidence how this diversity can be leveraged through inclusion to benefit the organization. It adds to the existing body of knowledge on how inclusion and role of a leader are experienced by the employer and employee in Indian companies which is a niche area of research.

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References

2005Three Approaches to Qualitative Content Analysis 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling 2014Partial least squares structural equation modeling (PLS-SEM)2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1991The Social Self: On Being the Same and Different at the Same Time 1999Why Differences Make a Difference: A Field Study of Diversity, Conflict and Performance in Workgroups 1995A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR 2001Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes

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