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Analisis Kinerja Transportasi BRT Damri Pemadu Moda Kota Makassar Terhadap Segi Kepuasan Penumpang
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Analisis Kinerja Transportasi BRT Damri Pemadu Moda Kota Makassar Terhadap Segi Kepuasan Penumpang (2021)Analisis Kinerja Transportasi BRT Damri P…Pengaruh Kualitas Pelayanan Angkutan Kota Terhadap Kepuasan dan Loyalitas Penumpang di Kota Kupang (2018)Pengaruh Kualitas Pelayanan A…Impact of Service Quality, Trust, and Customer Satisfaction on Customers Loyalty (2009)Impact of Service Quality, Tr…Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Principles and Practice of Structural Equation Modeling (1998)Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market (2013)The Relationship between Customer Satisfaction and Customer Trust on Customer Loyalty (2017)The influence of e-banking service quality on customer loyalty (2019)PENERAPAN CUSTOMER SATISFACTION INDEX (CSI) DAN ANALISIS GAP PADA KUALITAS PELAYANAN TRANS JOGJA (2014)Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches (2014)Service Quality and Customer Satisfaction in Public Transport Sector of Kenya: A Survey of Shuttle Travelers in Kitale Terminus (2014)
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References

  • 2009Impact of Service Quality, Trust, and Customer Satisfaction on Customers Loyalty334 cited
  • 2018Pengaruh Kualitas Pelayanan Angkutan Kota Terhadap Kepuasan dan Loyalitas Penumpang di Kota Kupang4 cited

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