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Managing the effectiveness of e-commerce platforms in a pandemic · Study

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ArticleManaging the effectiveness of e-commerce platforms in a pandemic

Lobel Trong Thuy Tran2020

OA

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Managing the effectiveness of e-commerce platforms in a pandemic

Lobel Trong Thuy Tran

357 citations·0/0 files stored·Journal of Retailing and Consumer Services

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Technology Adoption and User Behaviour Environmental Sustainability in Business COVID-19 Pandemic Impacts

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References

2014A new criterion for assessing discriminant validity in variance-based structural equation modeling 2011PLS-SEM: Indeed a Silver Bullet 1993Consumer Behavior: Buying, Having and Being 2014Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms1 2019Why do people use food delivery apps (FDA)? A uses and gratification theory perspective 2015Marketing strategies, perceived risks, and consumer trust in online buying behaviour

Cited by

2021Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown 2021Impact of the COVID-19 Pandemic on Online Consumer Purchasing Behavior 2021COVID-19, consumer behavior, technology, and society: A literature review and bibliometric analysis 2021Information overload and fake news sharing: A transactional stress perspective exploring the mitigating role of consumers’ resilience during COVID-19 2021Impact of apps aesthetics on revisit intentions of food delivery apps: The mediating role of pleasure and arousal 2021Changes in Consumers’ Purchase Patterns as a Consequence of the COVID-19 Pandemic

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Details

Year2020

Typearticle

Published2020-09-07

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations357

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1016/j.jretconser.2020.102287

openalex_workW3083465254

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2020E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers

2022Digital Innovations in MSMEs during Economic Disruptions: Experiences and Challenges of Young Entrepreneurs