Article2005

An Empirical Application of the Delone and Mclean Model in the Kuwaiti Private Sector

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Technology Adoption and User Behaviour ERP Systems Implementation and Impact Information Systems Theories and Implementation

Abstract

An empirical application of the DeLone and McLean model in private sector organizations of Kuwait is presented. Seven organizations representing the seven sectors in the Kuwaiti Stock market participated. Certain direct associations between the variables in the original DeLone and McLean model were supported from initial correlation analysis. Subsequent regression analyses confirmed these associations. Information quality and system quality impact user satisfaction significantly. System usage has a significant influence on individual impact.

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2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1992Information Systems Success: The Quest for the Dependent Variable 1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction 1988The Measurement of End-User Computing Satisfaction 1997A Respecification and Extension of the DeLone and McLean Model of IS Success 1983The measurement of user information satisfaction 1988A Short-Form Measure of User Information Satisfaction: A Psychometric Evaluation and Notes on Use 1997The consequences of information technology acceptance on subsequent individual performance

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