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Reducing Delay in Retrial Queues by Simultaneously Differentiating Service and Retrial Rates
16 references·0 citing·36 second hop
Reducing Delay in Retrial Queues by Simultaneously Differentiating Service and Retrial Rates (2020)Reducing Delay in Retrial Queues by Simul…Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing (2014)Erlang-R: A Time-Varying Queu…Performance Modeling and Design of Computer Systems: Queueing Theory in Action (2013)Performance Modeling and Desi…Performance Modeling and Design of Computer Systems (2013)Performance Modeling and Desi…Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services (2010)Quality–Speed Conundrum: Trad…Retrial Queueing Systems (2008)Retrial Queueing SystemsCall center outsourcing: Coordinating staffing level and service quality (2008)Call center outsourcing: Coor…Operations Systems with Discretionary Task Completion (2007)Operations Systems with Discr…Analysis and Comparison of Queues with Different Levels of Delay Information (2007)Analysis and Comparison of Qu…Dynamic Control of an M/M/1 Service System with Adjustable Arrival and Service Rates (2006)Dynamic Control of an M/M/1 S…Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cμ-Rule (2004)Scheduling Flexible Servers w…Reliability Analysis of the Retrial Queue with Server Breakdowns and Repairs (2001)Reliability Analysis of the R…Dynamic Control of a Queue with Adjustable Service Rate (2001)Dynamic Control of a Queue wi…Retrial Queues (1997)Retrial QueuesOptimal Incentive-Compatible Priority Pricing for the M/M/1 Queue (1990)Optimal Incentive-Compatible …Stability and Optimal Control of the Packet Switching Broadcast Channel (1977)Stability and Optimal Control…The Queue M/G/1 with the Shortest Remaining Processing Time Discipline (1966)The Queue M/G/1 with the Shor…Optimal control of service rates in networks of queues (1987)Stochastic Dynamic Programming and the Control of Queueing Systems (2000)Impact of Workload on Service Time and Patient Safety: An Econometric Analysis of Hospital Operations (2009)Priority Assignment in Waiting Line Problems (1954)A Proof for the Queuing Formula: L = λ W (1961)Some Queuing Problems with the Service Station Subject to Breakdown (1963)Letter to the Editor—A Proof of the Optimality of the Shortest Remaining Processing Time Discipline (1968)A simple dynamic routing problem (1980)Analysis of SRPT scheduling (2001)The Regulation of Queue Size by Levying Tolls (1969)To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (2003)On-Demand Service Platforms (2016)Game Theory and Information Economics (2018)Service Research Priorities: Managing and Delivering Service in Turbulent Times (2021)Game Theory with Applications to Economics (1992)Capacity Choice and Allocation: Strategic Behavior and Supply Chain Performance (1999)Pricing of Conspicuous Goods: A Competitive Analysis of Social Effects (2005)A Course in Microeconomic Theory (2020)Stochastic Modeling and the Theory of Queues (1989)The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research (2007)The Impact of Delay Announcements in Many-Server Queues with Abandonment (2008)Waiting Patiently: An Empirical Study of Queue Abandonment in an Emergency Department (2015)Stability properties of constrained queueing systems and scheduling policies for maximum throughput in multihop radio networks (1992)Achieving 100% throughput in an input-queued switch (2002)MaxWeight scheduling in a generalized switch: State space collapse and workload minimization in heavy traffic (2004)Statistical Analysis of a Telephone Call Center (2005)A survey of retrial queues (1990)Queueing Models of Call Centers: An Introduction (2002)Equilibrium customer strategies and social-profit maximization in the single-server constant retrial queue (2011)Fundamentals of Matrix-Analytic Methods (2013)A survey of retrial queueing systems (2015)Equilibrium Strategies in M / M /1 Priority Queues with Balking (2018)Open problems in queueing theory inspired by datacenter computing (2021)Operational Research: methods and applications (2023)A comparison of Monte Carlo tree search and rolling horizon optimization for large-scale dynamic resource allocation problems (2017)SRPT for multiserver systems (2018)
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References

  • 1997Retrial Queues884 cited
  • 2013Performance Modeling and Design of Computer Systems845 cited
  • 2008Retrial Queueing Systems726 cited
  • 1990Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue548 cited
  • 2013Performance Modeling and Design of Computer Systems: Queueing Theory in Action495 cited
  • 1966The Queue M/G/1 with the Shortest Remaining Processing Time Discipline343 cited
  • 2004Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cμ-Rule326 cited
  • 2007Analysis and Comparison of Queues with Different Levels of Delay Information261 cited
  • 2010Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services258 cited
  • 2001Dynamic Control of a Queue with Adjustable Service Rate220 cited
  • 1977Stability and Optimal Control of the Packet Switching Broadcast Channel219 cited
  • 2001Reliability Analysis of the Retrial Queue with Server Breakdowns and Repairs187 cited
  • 2007Operations Systems with Discretionary Task Completion181 cited
  • 2008Call center outsourcing: Coordinating staffing level and service quality173 cited
  • 2014Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing

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161 cited
  • 2006Dynamic Control of an M/M/1 Service System with Adjustable Arrival and Service Rates150 cited
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