The Effect of Service Orientation, Perceived Organizational Support, Job Satisfaction, Towards Employee Engagement in Cikini Hotel, Jakarta

Rahma Dimitri Arifin · Dita Oki Berliyanti · Beta Oki Baliartati

1 citations0/0 files storedInternational Conference on Management, Accounting, and Economy (ICMAE)

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

This research aims to analyze the impact of employee engagement, service orientation, perceived organizational support, and job satisfaction at Cikini hotel in jakarta.Data were obtained directly by distributing questionnaires to 130 respondents and analyzed using the simple regression analysis and SPSS.The result showed that employee engagement has a positive impact on service orientation, perceived organizational support, and job satisfaction.In addition, the results can be used as theoretical implications for further studies.

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2006Antecedents and consequences of employee engagement 1990Perceived organizational support and employee diligence, commitment, and innovation.2015Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory 2015Organizational identification, work engagement, and job satisfaction 2007A study on relationship among leadership, organizational culture, the operation of learning organization and employees' job satisfaction 2016Competing through employee engagement: a proposed framework 2013A Service Climate Synthesis and Future Research Agenda 2017Enhancing organizational commitment and employee performance through employee engagement

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