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Pengaruh Kualitas Pelayanan Transportasi Publik terhadap Kepuasan Konsumen
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Pengaruh Kualitas Pelayanan Transportasi Publik terhadap Kepuasan Konsumen (2020)Pengaruh Kualitas Pelayanan Transportasi …Role of social media in retail network operations and marketing to enhance customer satisfaction (2017)Role of social media in retai…P-TRANSQUAL: a service quality model of public land transport services (2015)P-TRANSQUAL: a service qualit…The Service of Trans Jatim Bus Transportation by means of Public Value Approarch (2024)The Service of Trans Jatim Bu…ANALYSIS OF THE CHOICE OF COMMUTER LINE ELECTRIC RAIL TRAIN (KRL) MODES AND TRANSJAKARTA BUSES FOR THE BEKASI CITY - EAST JAKARTA ROUTE (2023)ANALYSIS OF THE CHOICE OF COM…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Understanding service quality: insights from the literature (2018)An Integrated Decision Support Model for Evaluating Public Transport Quality (2020)Service quality dimensions of ride-sourcing services in Indian context (2020)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)A DEA-based two-stage network approach for hotel performance analysis: An internal cooperation perspective (2019)The differences in hotel selection among various types of travellers: A comparative analysis with a useful bounded rationality behavioural decision support model (2019)Impact of Social Media Marketing on Consumer’s Purchase Intentions: The Mediating role of Customer Trust (2020)Qualitative Data Analysis: A Methods Sourcebook (1988)Collaborative Governance in Theory and Practice (2007)Metodologi penelitian kualitatif (2017)
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References

  • 2017Role of social media in retail network operations and marketing to enhance customer satisfaction282 cited
  • 2015P-TRANSQUAL: a service quality model of public land transport services62 cited

Cited by

  • 2024The Service of Trans Jatim Bus Transportation by means of Public Value Approarch3 cited
  • 2023ANALYSIS OF THE CHOICE OF COMMUTER LINE ELECTRIC RAIL TRAIN (KRL) MODES AND TRANSJAKARTA BUSES FOR THE BEKASI CITY - EAST JAKARTA ROUTE2 cited

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