Analysis of Feedback in after Action Reviews

Cal W. Downs · Kenneth M. Johnson · Jon J. Fallesen

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Human Resource Development and Performance Evaluation Student Assessment and Feedback Team Dynamics and Performance

Abstract

The After Action Review (AAR) process was analyzed to evaluate the adherence to principles of effective feedback. Principles were identified through synthesis of the feedback literature and organized into three areas: feedback sources (participation), feedback content, and feedback message structures. Message content analysis was performed on six videotapes from the Army Training Battle Simulation System (ARTBASS) AARs. The results indicated that both effective and ineffective feedback behaviors occurred. The major ineffective procedure was the AAR leader's infrequent use of the questioning technique to stimulate involvement by the training audience. Other AAR feedback practices are discussed.

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1999Foundations of the After Action Review Process

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