Articlegold2020

How to Shape the Employees’ Sustainable Work Attitude: The Moderating Effect of Supervisor Attitudes

Hsiang‐Yu Ma · Jui‐Chung Kao · Rui‐Hsin Kao · Cheng-Chung Cho

12 citations0/0 files storedSustainability

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Human Resource Development and Performance Evaluation Employee Performance and Management Job Satisfaction and Organizational Behavior

Abstract

Education and training not only play the key role to promote the sustainable ability of employees, but in the establishment of employees’ work attitudes as well. Moreover, leaders play an important role in promoting the effectiveness of education and training. The objectives of this study were to explore the effect of the police department’s annual subject training on the work attitudes of harbor police. This study also examined the moderating effect of supervisor attitudes on the association between police training effectiveness and police’s work attitudes in expectation to more concretely understand the role of supervisor attitudes in the harbor police’s annual subject training, to consolidate the good work attitude of the police for sustainability. The frontline police officers of Taiwan’s harbor police agency were chosen as the study population. This study adopted the convenience sampling method to conduct the questionnaire survey in August 2019. It requested for the respondents who replied to the questionnaire within 15 days after receiving the questionnaire to be considered as the first respondents. For those who replied to the questionnaire no later than one month were considered as the second respondents. This paper collected a total of 584 questionnaires and 492 were valid. The result of this study showed that education and training had a highly positive effect on the work attitudes of police officers. Moreover, the overall attitudes of supervisors toward police education and training were found to have a significantly positive moderating effect on the association between education and training effectiveness and the police’s work attitudes. The results of this study prove the linkage between the effectiveness of education and training and the supervisor attitudes.

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References

1988On the Evaluation of Structural Equation Models 1990Comparative fit indexes in structural models.1986Self-Reports in Organizational Research: Problems and Prospects 1977Estimating Nonresponse Bias in Mail Surveys 1979The measurement of organizational commitment 1986Perceived organizational support.1984A Service Quality Model and its Marketing Implications 1997PERCEIVED ORGANIZATIONAL SUPPORT AND LEADER-MEMBER EXCHANGE: A SOCIAL EXCHANGE PERSPECTIVE.

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