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The Major Issues Facing Staff in Islamic Banking Industry and its Impact on Productivity
8 references·3 citing·50 second hop
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this work references cited by second hop

References

  • 2000Customer Relationship Management (CRM) in financial services498 cited
  • 1997Islamic banking: a study in Singapore397 cited
  • 2017A contemporary survey of islamic banking literature314 cited
  • 2009Efficiency in Islamic and conventional banking: an international comparison231 cited
  • 2000Islamic Banking and Interest: A Study of the Prohibition of Riba and Its Contemporary Interpretation183 cited
  • 2008Alternative perspectives on service quality and customer satisfaction: the role of BPM117 cited
  • 2006Mobile Banking as Business Strategy: Impact of Mobile Technologies on Customer Behaviour and Its Implications for Banks73 cited
  • 2018Employee Empowerment and Employee Performance: An Empirical Study on Selected Banks in UAE55 cited

Cited by

  • 2021Islamic (Partner) Accounting and its Comparison with International Financial Accounting Standards (IFRS)17 cited
  • 2024Human capital and Islamic banking: a systematic literature review16 cited
  • 2021The effect of e-accounting and mediated by internal control system on the performance of SME in Iraq14 cited

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