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A review of this book's chapters describes the approach contents: - Analyzing your training department's effectiveness - Analyzing your training department's organization - Distinguishing between organizational and employee needs - Identifying possible areas that need training - Planning to identify training needs - Procedures for identifying training needs - Standard interviews - Job analysis grid interviews - Need-to-know process - Performance standards - Meetings - Questionnaires - Tests and assessments - Combination methods - Combining inputs and reporting results - Transferring training needs to training objectives - Considering external services and products - Procedure summaries and checklist
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