SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Customer knowledge management in SMEs : Review and research agenda
16 references·3 citing·36 second hop
Customer knowledge management in SMEs : Review and research agenda (2020)Customer knowledge management in SMEs : R…Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities (2006)Firm Performance Impacts of D…Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)Exploratory Innovation, Explo…A Strategic Framework for Customer Relationship Management (2005)A Strategic Framework for Cus…Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Absorptive Capacity: A Review…Knowledge Management: An Organizational Capabilities Perspective (2001)Knowledge Management: An Orga…Working knowledge: how organizations manage what they know (1998)Working knowledge: how organi…The Concept of “Ba”: Building a Foundation for Knowledge Creation (1998)The Concept of “Ba”: Building…SUCCESSFUL KNOWLEDGE MANAGEMENT PROJECTS (1998)SUCCESSFUL KNOWLEDGE MANAGEME…Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…The knowledge-creating company: How Japanese companies create the dynamics of innovation (1996)The knowledge-creating compan…A Dynamic Theory of Organizational Knowledge Creation (1994)A Dynamic Theory of Organizat…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…A resource‐based view of the firm (1984)A resource‐based view of the …Knowledge and the Flow of Information. (1983)Knowledge and the Flow of Inf…Product Innovation: A Mediator Between Entrepreneurial Orientation, Knowledge Management, and Performance of SMEs (2024)Product Innovation: A Mediato…Co-creating organizational performance and project success through customer participation, requirement risk and knowledge integration: a multi-study evidence (2023)Co-creating organizational pe…Knowledge management in family firms: opening the black box and suggestions for future research (2022)Knowledge management in famil…Situated Learning: Legitimate Peripheral Participation. (1994)Motivation, Knowledge Transfer, and Organizational Forms (2000)Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)Perspective—Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory (2009)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003)Knowledge Sharing in Organizations: A Conceptual Framework (2003)Firm resources and sustained competitive advantage (2004)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Capitalism, Socialism and Democracy (1997)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities and strategic management (1997)Understanding dynamic capabilities (2003)Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda* (2006)Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box (2007)How To Do Things With Words (1975)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)The Knowledge-Creating Company (1998)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Metaphors We Live By (2003)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)The Theory of the Growth of the Firm (1995)The Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Dynamic capabilities: what are they? (2000)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of Economic Development (2003)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Neoliberalism, higher education and the knowledge economy: from the free market to knowledge capitalism (2005)Knowledge sharing: A review and directions for future research (2009)The knowing organization: How organizations use information to construct meaning, create knowledge and make decisions (1996)Orchestrating Innovation Networks (2006)
this work references cited by second hop

References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,597 cited
  • 1984A resource‐based view of the firm25,618 cited
  • 1994A Dynamic Theory of Organizational Knowledge Creation17,793 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 1998Working knowledge: how organizations manage what they know10,801 cited
  • 2002Absorptive Capacity: A Review, Reconceptualization, and Extension10,723 cited
  • 2001Knowledge Management: An Organizational Capabilities Perspective6,226 cited
  • 1996The knowledge-creating company: How Japanese companies create the dynamics of innovation5,774 cited
  • 1998The Concept of “Ba”: Building a Foundation for Knowledge Creation4,560 cited
  • 1993Market Orientation: Antecedents and Consequences4,340 cited
  • 2006Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators3,700 cited
  • 1983Knowledge and the Flow of Information.3,286 cited
  • 1998SUCCESSFUL KNOWLEDGE MANAGEMENT PROJECTS2,840 cited
  • 2005A Strategic Framework for Customer Relationship Management

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2,094 cited
  • 2006Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities1,910 cited
  • Cited by

    • 2022Knowledge management in family firms: opening the black box and suggestions for future research34 cited
    • 2024Product Innovation: A Mediator Between Entrepreneurial Orientation, Knowledge Management, and Performance of SMEs31 cited
    • 2023Co-creating organizational performance and project success through customer participation, requirement risk and knowledge integration: a multi-study evidence11 cited