Twitter, disasters and cultural heritage: A case study of the 2015 Nepal earthquake

Pakhee Kumar

17 citations0/0 files storedJournal of Contingencies and Crisis Management

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Public Relations and Crisis Communication Disaster Management and Resilience Earthquake and Disaster Impact Studies

Abstract

Abstract The purpose of this paper was to understand how Twitter users responded to the cultural heritage damaged during the 2015 Nepal earthquake. This paper utilizes 201,457 tweets (including retweets) from three different data sets. The analysis shows that approximately 4% of tweets were regarding cultural heritage. Moreover, asymmetrical information was available on Twitter regarding cultural heritage during the Nepal earthquake, that is not every site received equal attention from the public. Damaged sites received more attention than unaffected sites. The content of tweets can be divided into five categories: information, sentiment, memory, action and noise. Most people (89.1%) used Twitter during the disaster to disseminate information regarding damaged cultural heritage sites.

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1960A Coefficient of Agreement for Nominal Scales 2019Content Analysis: An Introduction to Its Methodology 2010Microblogging during two natural hazards events 2010Twitter under crisis 2010Volunteered Geographic Information and Crowdsourcing Disaster Relief: A Case Study of the Haitian Earthquake 2011Twitter for crisis communication: lessons learned from Japan's tsunami disaster 2011Microblogging after a major disaster in China 2021Natural Language Processing to the Rescue? Extracting "Situational Awareness" Tweets During Mass Emergency

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