SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Focusing on the big picture while observing the concerns of both managers and passengers in the post-covid era
16 references·0 citing·29 second hop
Focusing on the big picture while observing the concerns of both managers and passengers in the post-covid era (2020)Focusing on the big picture while observi…The socio-economic implications of the coronavirus pandemic (COVID-19): A review (2020)The socio-economic implicatio…The use of focus group discussion methodology: Insights from two decades of application in conservation (2018)The use of focus group discus…National Surveys Via Rdd Telephone Interviewing Versus the Internet (2009)National Surveys Via Rdd Tele…The Sage Handbook of Qualitative Research[1] (2006)The Sage Handbook of Qualitat…Extended VIKOR method in comparison with outranking methods (2006)Extended VIKOR method in comp…Analysing Sociolinguistic Variation (2006)Analysing Sociolinguistic Var…Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS (2003)Compromise solution by MCDM m…The evaluation of airline service quality by fuzzy MCDM (2002)The evaluation of airline ser…Fuzzy sets (1996)Fuzzy setsDelivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…Focus Groups: A Practical Guide for Applied Research (1989)Focus Groups: A Practical Gui…Focus Groups: A Practical Guide for Applied Research (1989)Focus Groups: A Practical Gui…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Surveys in Social Research (1987)Surveys in Social ResearchA Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…Fuzzy sets (1965)Fuzzy setsStrategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Evolving to a New Dominant Logic for Marketing (2003)Multiple Attribute Decision Making (1981)Multiple Attribute Decision Making: Methods and Applications (1981)SELECTION OF RATIONAL DISPUTE RESOLUTION METHOD BY APPLYING NEW STEP‐WISE WEIGHT ASSESSMENT RATIO ANALYSIS (SWARA) (2010)Best-worst multi-criteria decision-making method (2014)A Service‐Orientated Approach to Marketing of Services (1978)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)The methodology of Focus Groups: the importance of interaction between research participants (1994)Focus Groups as Qualitative Research (1997)Qualitative Analysis for Social Scientists (1987)The qualitative research interview (2006)Saturation in qualitative research: exploring its conceptualization and operationalization (2017)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Series: Practical guidance to qualitative research. Part 3: Sampling, data collection and analysis (2017)Extensions of the TOPSIS for group decision-making under fuzzy environment (2000)An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field (2010)Science mapping software tools: Review, analysis, and cooperative study among tools (2011)Impact of COVID-19 pandemic on mental health in the general population: A systematic review (2020)Impacts of the COVID-19 Pandemic on Life of Higher Education Students: A Global Perspective (2020)COVID-19 Vaccine Hesitancy Worldwide: A Concise Systematic Review of Vaccine Acceptance Rates (2021)Family resemblances: Studies in the internal structure of categories (1975)Basic objects in natural categories (1976)Soft set theory—First results (1999)
this work references cited by second hop

References

  • 1965Fuzzy sets67,827 cited
  • 1996Fuzzy sets46,880 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1989Focus Groups: A Practical Guide for Applied Research15,489 cited
  • 1989Focus Groups: A Practical Guide for Applied Research8,522 cited
  • 1984A Service Quality Model and its Marketing Implications6,560 cited
  • 2020The socio-economic implications of the coronavirus pandemic (COVID-19): A review6,345 cited
  • 2006The Sage Handbook of Qualitative Research[1]5,842 cited
  • 2003Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS5,018 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 2018The use of focus group discussion methodology: Insights from two decades of application in conservation2,617 cited
  • 1987Surveys in Social Research2,269 cited
  • 2006Extended VIKOR method in comparison with outranking methods1,676 cited
  • 2006Analysing Sociolinguistic Variation1,082 cited
  • 2009National Surveys Via Rdd Telephone Interviewing Versus the Internet955 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2002
The evaluation of airline service quality by fuzzy MCDM
890 cited

Cited by

No citing works inside the corpus for this window.