Articlegreen2020

Prioritizing unread e-mails: people send urgent responses before important or short ones

Anna Louise Cox · Jon Bird · Duncan P. Brumby · Marta E. Cecchinato · Sandy J. J. Gould

11 citations0/0 files storedHuman-Computer Interaction

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Personal Information Management and User Behavior Usability and User Interface Design Information Retrieval and Search Behavior

Abstract

Although e-mail interfaces have not changed much in the past decade, how we manage our inbox has changed a lot, as a result of the growing number of messages we receive (The Radicati Group, 2015) a...

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2008The Concept of Information Overload - A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines (2004)2007Overcoming intuition: Metacognitive difficulty activates analytic reasoning.2006Email overload at work 2014Checking email less frequently reduces stress 2003When Can I Expect an Email Response? A Study of Rhythms in Email Usage 2007Discretionary task interleaving: Heuristics for time allocation in cognitive foraging.1994The effect of time pressure on decision-making behaviour in a dynamic task environment 2005Introduction to This Special Issue on Revisiting and Reinventing E-Mail

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2022Measurement of Perceived Importance and Urgency of Email: An Employees’ Perspective

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