SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Analisis Pengaruh Kualitas Produk dan Kualitas Layanan terhadap Kepuasan Pelanggan Pasar Bisnis (Studi pada CV Kreasindo Mitra Pratama)
5 references·0 citing·18 second hop
Analisis Pengaruh Kualitas Produk dan Kualitas Layanan terhadap Kepuasan Pelanggan Pasar Bisnis (Studi pada CV Kreasindo Mitra Pratama) (2020)Analisis Pengaruh Kualitas Produk dan Kua…ANALISIS CITRA MEREK, HARGA, PELAYANAN, DAN PROMOSI TERHADAP KEPUASAN KONSUMEN DI KOTA PALEMBANG (STUDI KASUS KONSUMEN GRAB) (2019)ANALISIS CITRA MEREK, HARGA, …Pengaruh Kualitas Pelayanan,Citra Merek dan Kualitas Produk terhadap Loyalitas Konsumen melalui Kepuasan Konsumen (2018)Pengaruh Kualitas Pelayanan,C…PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA STUDIO RIBKA FOTO CABANG SEKIP DI PALEMBANG (2018)PENGARUH KUALITAS PELAYANAN T…Marketing Management (12th Edition) (2007)Marketing Management (12th Ed…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Quality Is Free: The Art of Making Quality Certain (1979)The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Metode penelitian survey (1989)Manajemen Pemasaran 2 (2002)Manajemen Pemasaran Jasa Berbasis Kompetensi (2013)Pengaruh Kualitas Pelayanan dan Harga terhadap Kepuasan Pelanggan Pengguna Jasa Transportasi Online Maxim di Kota Semarang (2022)THE INFLUENCE OF WORK MOTIVATION AND DISCIPLINE ON EMPLOYEE PERFORMANCE AS MEDIATED BY LEADERSHIP STYLE (CASE STUDY OF BCA KCU BALIKPAPAN) (2023)Pengaruh Kualitas Produk, Brand Image, dan Harga Terhadap Keputusan Pembelian Konsumen (Studi pada Pelanggan Warung Sop Bang Rio Cabang Demang Lebar Daun – Palembang) (2024)Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan Grab di Kota Palembang (2020)The Influence of Eco-Brand, Eco-Labelling and Environmental Advertisement on Consumer Purchasing Behavior through Brand Image (2020)The Effort to Increase Loyalty through Brand Image, Brand Trust, and Satisfaction as Intervening Variables (2021)Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions (2009)Tourist Perceived Value, Relationship to Satisfaction, and Behavioral Intentions (2013)The Influence of Brand Awareness, Brand Image, and Brand Trust on Brand Loyalty (2020)
this work references cited by second hop

References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2007Marketing Management (12th Edition)1,026 cited
  • 2019ANALISIS CITRA MEREK, HARGA, PELAYANAN, DAN PROMOSI TERHADAP KEPUASAN KONSUMEN DI KOTA PALEMBANG (STUDI KASUS KONSUMEN GRAB)17 cited
  • 2018Pengaruh Kualitas Pelayanan,Citra Merek dan Kualitas Produk terhadap Loyalitas Konsumen melalui Kepuasan Konsumen16 cited
  • 2018PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA STUDIO RIBKA FOTO CABANG SEKIP DI PALEMBANG7 cited

Cited by

No citing works inside the corpus for this window.

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work