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Craft and design practice has emerged as a tool to improve the economic and social conditions in various countries. Many approaches have been formulated, particularly participatory design (PD) method to bring a democratic design process. However, the narrow focus of PD on micro activities tends to neglect wider contextual factors, such as formal and informal types of institutions. Based on the study of the development of craft products organized by the design center in Indonesia, this paper attempts to identify the diverse interests of the actors, including the objectives of the design center, the target market set by the designers, and the needs of the craftswomen in the craft villages. Subsequently, we illustrated the role of socio-technical instruments as sets of technical apparatus and organizational tools to reconcile the diversity, which can adopt the informal characteristics of small enterprises in regional areas.
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