Preprintgreen2009

Policy Alienation of Public Professionals: Application in a New Public Management Context

Lars G. Tummers · Victor Bekkers · Bram Steijn

19 citations0/0 files storedSSRN Electronic Journal

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Public Policy and Administration Research Public Administration in Developing Nations Management and Organizational Studies

Abstract

Today, many public professionals feel estranged from the policy programmes they implement; that is, they experience `policy alienation¿. This is of concern as, for satisfactory implementation, some identification with the policy is required. We conceptualize policy alienation based on the sociological concept of work alienation, and show how this can be used in policy implementation research. Studying a Dutch case of professionals implementing a new work disability decree, we observe how NPM practices increase policy alienation because of a perceived dysfunctional focus on efficiency and results. A large number of policy changes and stricter implementation rules further increased policy alienation.

Citations in this library

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References

1984Case Study Research: Design and Methods 1991A PUBLIC MANAGEMENT FOR ALL SEASONS?1965A systems analysis of political life 2002Professionalism: The Third Logic 1959On The Meaning of Alienation 2004The Middle Aging of New Public Management: Into the Age of Paradox?1965Alienation and Freedom 2002From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control

Cited by

2012Policy Alienation: Analyzing the Experiences of Public Professionals with New Policies 2017The Role of Contextual Factors in the Influence of ICT on Street-Level Discretion 2021Administrative Justice in Street-Level Decision-Making

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