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Implementing Packaged Software

Henry C. Lucas · Eric J. Walton · Michael J. Ginzberg

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ERP Systems Implementation and Impact Technology Adoption and User Behaviour Information Systems Theories and Implementation

Abstract

This article presents a model of the implementation process for dedicated packages and describes a research project to test the model undertaken with the cooperation of a major computer vendor. Data were collected from 78 individuals in 18 firms using the package and from the package vendor. The results of the study offer some support for the model, along with suggestions for package implementation for both the customer and package vendor.

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1981Measuring and Assessing Organizations.

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